Assistant Site Manager - Apprentice

NET ACADEMIES TRUST

Essex, EN9 1LG

Closes in 11 days (Monday 28 October)

Posted on 7 October 2024

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Contents

Summary

The role of our Assistant Site Manager-Apprentice is to support the smooth running of the facilities sites within NET Academies Trust. This will include supporting the facilities team & Senior Leaders in ensuring that the site is safe, auditing the site and support in the scheduling of site work plus providing support for various members of staff.

Annual wage
£12,313.60 a year

Minimum wage rates (opens in new tab)

Training course
Facilities services operative (level 2)
Hours
Monday to Friday, (37 hours per week, split shift - 52 weeks a year)

37 hours a week

Possible start date

Sunday 1 December

Duration

1 year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Support the delivery of the responsibilities of the Site Management function in complying with health and safety and other legislation and organisational policies and procedures
  • Address site-related risks, hazards and threats to people, property, and premises 
  • Provide customer service to trust stakeholders to ensure the effective delivery of a range of facilities services 
  • Support the delivery of Site Manager projects 
  • Complete the above duties in compliance with the organisation/school's policies and procedures  

Where you’ll work

Waltham Holy Cross Primary Academy

Quendon Drive

Waltham Abbey

Essex

EN9 1LG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GLP TRAINING LTD

Your training course

Facilities services operative (level 2)

Equal to GCSE

Course contents
  • Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
  • Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
  • Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
  • Carry out health and safety checks in accordance with SOPs
  • Report the findings of health and safety checks in accordance with SOPs
  • Identify risks, hazards and threats to people, property and premises in accordance with SOPs
  • Act on the findings of health and safety checks in accordance with SOPs
  • Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
  • Report on the actions taken in accordance with SOPs
  • Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
  • Respond to customers’ queries and incidents in accordance with SOPs
  • Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
  • Deal with complaints in accordance with SOPs
  • Keep customers informed of developments, issues and delays in accordance with SOPs
  • Apply policies in sustainability and corporate social responsibility in accordance with SOPs
  • Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
  • Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
  • Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
  • Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
  • Report the findings of premises and equipment inspections in accordance with SOPs
  • Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
  • Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
  • Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
  • Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
  • Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
  • Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
  • Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
  • Greet and treat visitors in accordance with SOPs
  • Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
  • Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
  • Report issues and problems in accordance with SOPs
  • Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
  • Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
  • Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
  • Report the correct operation of FM buildings and equipment in accordance with SOPs
  • Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
  • Complete and keep up-to-date personal development plans
  • Keep FM-related skills up-to-date
  • Keep FM-related knowledge up-to-date
  • Manage customer expectations in accordance with SOPs and organizational expectations
  • Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
  • Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
  • Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations

    • Your training plan

    • Facilities Services Operative Level 2 Apprenticeship Standard
    • Functional Skills in maths and English (if required)
    • Training schedule has yet to be agreed upon, further details will be made available at a later date

    This standard aligns with the following professional recognition:

    • Institute of Workplace and Facilities Management for Associate

    Requirements

    Essential qualifications

    GCSE in:

    • Maths & English (grade A-C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Problem solving skills
    • Administrative skills
    • Number skills
    • Team working
    • Initiative
    • Physical fitness

    Other requirements

    Driving Licence is desirable

    About this company

    We are a DfE approved sponsor of six primary schools in Essex. As a team of schools we work together to promote and lead innovative practice in order to raise educational outcomes for all children- shaping futures.

    http://www.whc.netacademies.net (opens in new tab)

    After this apprenticeship

    • Opportunity to progress to Assistant Site Manager or Site Manager roles

    Ask a question

    The contact for this apprenticeship is:

    GLP TRAINING LTD

    recruitment@trust.netacademies.net

    The reference code for this apprenticeship is VAC1000280864.

    Apply now

    Closes in 11 days (Monday 28 October)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.