Business Administrator Apprenticeship

Summary

An exciting opportunity has become available at our Walsall office for an Apprentice Office Assistant to join our Facilities team. This is a fantastic role for the right individual to kick start their career working for a reputable law firm who are passionate about investing in their staff, whilst completing a level 3 Business Admin apprenticeship.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm.
37 hours a week
Possible start date: Monday 11 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Daily duties will include the following:

Processing incoming and outgoing post for the various departments within the firm
Assisting with reception cover which will involve answering telephone enquiries and greeting clients as they come for appointments
Generally assisting the various departments and assisting with the smooth running of the Walsall office
Ensuring the office is well stocked with various items including stationary and kitchen items
Studying alongside working. This will involve attending college once a week for lessons and also completing the necessary coursework
Calendar and email inbox management
General administrative duties - copying, scanning, and filing
Providing occasional cover for our other offices located in Cannock and Sutton Coldfield
Supporting the Facilities team and wider operations team

Where you’ll work

6-9 HATHERTON ROAD

WALSALL

WS1 1XS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WALSALL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator level 3 standard apprenticeship qualification
Bi-weekly learning sessions
Weekly off the job training
Functional skills in maths and English, if required

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C or 4)
Maths (grade C or 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative

About this company

We are a full service law firm with offices in Walsall, Sutton Coldfield and Cannock. With over 40 lawyers and in excess of 80 members of staff, we offer true breadth and depth of legal expertise. An extensive cross-section of clients come to us from throughout the UK for our specialist expertise, dedicated personal service and hard-earned reputation. Although the firm was founded in 1884, Enoch Evans is very much a 21st Century firm. We invest heavily in new systems and technology to ensure steady expansion and innovation. Staff at Enoch Evans are highly trained and qualified to ensure that clients are provided with the uppermost level of service available. As a testament to this, Enoch Evans LLP were the first Solicitors in the West Midlands to receive the “Investors in People” award.

https://enochevans.co.uk/ (opens in new tab)

After this apprenticeship

The opportunity to gain full time permanent employment, and progress to other roles within the company

Ask a question

The contact for this apprenticeship is:

WALSALL COLLEGE

Samantha Williams

samanthawilliams@walsallcollege.ac.uk

01922 688898

The reference code for this apprenticeship is VAC1000280861.

Apply now

Closes in 31 days (Sunday 10 November at 11:59pm)

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