Transport Agency Apprentice

Summary

To learn the operational and administrative sides of the business - with a view to moving full time into either area after the apprenticeship.

Annual wage

£14,560 a year

Minimum wage rates (opens in new tab)

Spot bonuses Salary increase when full time after apprenticeship

Training course

Business administrator (level 3)

Hours

Monday to Friday, 08:00 - 16:30, with 2 x 15 minute breaks and 1 x 30 minute break.

37 hours a week

Possible start date

Monday 4 November

Duration

1 year 3 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To learn the administrative side of the business
To learn and support the operational section
Develop knowledge of the industry and compliance
The apprentice will be given an holistic view of the industry to better develop their understanding and knowledge of our business

Where you’ll work

NORTH EAST TRUCK AND DRIVER

CARLBURY ROAD

AYCLIFFE BUSINESS PARK

NEWTON AYCLIFFE

DL5 6BH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SMART TRAINING AND RECRUITMENT LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training and support will be provided by our specialist apprenticeship training provider, Smart Training & Recruitment

More training information

Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.

IMPORTANT: in order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule

Qualifications

GCSE Math's & English grade 4 - essential.
Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

Other requirements

Attention to detail and the ability to think laterally regards problem solving

About this company

Haulier with transport focussed recruitment agency and freight forwarding divisions

http://www.northeasttruckanddriver.co.uk (opens in new tab)

Company benefits

On site parking - free hot & cold drinks - uniform

After this apprenticeship

The option will be to join the Operational or Administrative sections - subject to the apprentices skill set and the needs of the business.

Ask a question

The contact for this apprenticeship is: