Business Administrator Apprenticeship

Summary

Intuitus Learn, part of the Stadium Group, are looking to expand considering recent contract wins. The successful candidate can expect to join an organisation who puts people at the heart of everything we do. Our commercial clients include Manchester United Football Club, Leicester City Football Club, Silverstone and many more.

Annual wage: £16,770 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday
37 hours a week
Possible start date: Sunday 1 December
Duration: 1 year 2 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As the Apprentice Administration Assistant, you will:

Use multiple IT packages and systems relevant to the organisation.
Produce accurate records and documents.
Support the wider training team in preparing for training delivery.
Process enrolment forms and personal information.
Support the wider staffing team where required to support learners to transition into employment
Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
Understands organisational purpose, activities, aims, values, vision.
Understands the organisation's internal policies and key business policies relating to our sector.
Understands the organisation's processes.
Behaves in a professional way. This includes: personal presentation, respect, respecting and encouraging diversity to cater for wider audiences, punctuality and attitude to colleagues, customers and key stakeholders.

Where you’ll work

STADIUM TM

UNIT 5

BODMIN ROAD

COVENTRY

CV2 5DB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard, including Functional Skills in English and maths if required
You will attend Coventry and Warwickshire Chamber of Commerce
Training once a week based in Radford, Coventry

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Team working

About this company

For the past ten years, Stadium has performed on the world’s biggest stages. We’ve shared in people’s triumphs and jubilation. Felt their heartache and disappointment. But most importantly, we’ve kept everyone safe as they’ve come together to partake in momentous shared experiences. Working as a highly organised, unified team, we help deliver the world’s most precious moments. From Olympic Games, to Premier League football matches, to sell-out concerts and high-profile conferences, no two situations are the same. Each presents its own particular challenge. But we take these in our stride. We learn from them. We grow. We improve. We develop our skills and understanding. Our people are our lifeblood. Our customers the public we protect. We make sure our staff are trained to the highest standards. Nothing else will do. Others learn from us through our training programmes, as we share our knowledge and expertise for the greater good. And we constantly look for other avenues where we can transfer our skills, anywhere where there are crowded spaces and people need safeguarding. The world doesn’t stand still, and nor does Stadium. We work hard to stay ahead of the game. Always pushing innovative designs and ideas. Anticipating what might happen next. Keeping all kinds of people safe in all kinds of places. We are the silent guardians. The unsung heroes who make everything tick.

Company benefits

• A 23-day annual leave entitlement, plus 8 Bank Holidays • An employee pension scheme • Free parking at all our Head Office in Coventry, easily accessible from the M6 • Superb opportunities for training and development

After this apprenticeship

This role is a brilliant opportunity for someone who is seeking to develop themselves within an exciting team and a permanent position may be available for the right candidate.

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