Event Assistant Apprentice

Summary

The Programme and Box Office Apprentice has the opportunity to learn about aspects of programming and scheduling within live, commercial and non-commercial events while actively contributing to the day-to-day function of the UEA Ticket Bookings Norwich Box Office.

Annual wage: £22,000 a year
Minimum wage rates (opens in new tab)
Training course: Event assistant (level 3)
Hours: Whilst having a car is not essential, it would be beneficial as some shifts can finish late at night. We sometimes work past 4am, and work in a loud environment. Over 18 as a licenced premises. Some days can be 12 hours long.
37 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As an apprentice, you’ll work at a company and get hands-on experience
You’ll gain new skills and work alongside experienced staff
Learn about aspects of programming and scheduling within live, commercial and non-commercial events
Provide direct support to the union’s events and productions
Contribute to the day-to-day function of the UEA Ticket Bookings Norwich Box Office

Where you’ll work

UNION HOUSE

UNIVERSITY OF EAST ANGLIA

NORWICH

NR4 7TJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACCESS FURTHER EDUCATION LIMITED

Your training course

Event assistant (level 3)

Equal to A level

Course contents

Operational: Gather facts and collate information in response to a brief or request, like searching for the right location and venue for an event.

Operational: Respond to requests from the different functional teams and carry out a variety of daily and weekly tasks to assist in the planning and preparation of an event.

Operational: Provide assistance onsite at an event by registering delegates or by helping to assist the onsite team with a variety of tasks.

Operational: Manage your time effectively by understanding how to prioritise tasks according to their importance and urgency for the stakeholders of an event.

Operational: Use software packages to create word processing and spreadsheet documents.

Operational: Contribute to reports, event project plans and written presentations for clients

Operational: Use a range of event technology platforms and in-house bespoke software systems and databases.

Operational: Show careful attention to regulations and internal policies.

Professional: Listen, interpret, understand, vocalise and respond to clients’ needs.

Professional: Speak and write clearly in order to prepare written communications or provide instructions that are needed for a client, supplier or team member.

Professional: Build rapport and trust with the stakeholders of an event so that stakeholders can collaborate well throughout the planning and organisation processes.

Professional: Question effectively to ensure understanding of what is required from clients or colleagues.

Professional: Have the skills to maintain relationships with colleagues, suppliers or clients once they are built, and be able to repair them when they are damaged.

Professional: Work effectively within a group environment to prepare for, deliver and/or follow up after an event takes place.

Commercial: Assist in the preparation, management and reconciliation of event budgets by collecting information, checking data and making calculations.

Commercial: Show how commercial awareness has been applied through task and time management, specifically using efficient and effective measures to conclude a project in the most proficient way.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

Maths, English (grade 4 and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

About this company

UEA Students' Union (UEA SU) is dedicated to enhancing the student experience by providing a vibrant and inclusive environment. Our venues host a variety of events, including live music, club nights, and conferences, making us a central hub of student life. We are committed to promoting diversity and inclusion in all our activities and ensuring that our workforce reflects the rich diversity of our student community.

https://www.ueasu.org/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Upon completing this apprenticeship programme, you will gain a qualification that allows you to pursue a career in the Live Events Industry.

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