Apprenticeship Retail Manager - Romford

KENTURES LTD

ROMFORD, RM1 1JU

Closes in 5 days (Thursday 17 October at 11:59pm)

Posted on 4 October 2024

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Contents

Summary

Will provide an excellent opportunity to learn new skills. The role offers long term security and the opportunity to progress into a permanent position. Duties include retail store management, sales, marketing and procurement.

Annual wage
£13,312 to £23,795.20 a year

Minimum wage rates (opens in new tab)

Training course
Retail manager (level 4)
Hours
Monday - Saturday 10.00am - 6.00pm.

40 hours a week

Possible start date

Monday 21 October

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Retail manager apprenticeship will include working as a team member in our physical store and office
  • Lead the team to achieve and exceed business objectives through forward planning, analysis and evaluation of your own business area. Use sales and customer data to make sound and effective decisions which improve business performance
  • Communicate with customers to meet their requirements and encourage customer loyalty and repeat business
  • Serve customers in line with brand standards, legislation, business procedures and the values of the business
  • Provide a retail service that balances the customers’ needs with additional linked products and services
  • Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions
  • Promote seasonal or local offers through in-store or online promotions
  • Identify situations that may damage business reputation in line with company policy and escalate as required
  • Maintain good merchandising to meet the needs of the business whilst ensuring safety
  • Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss
  • Use technology and applications to support sales and service ensuring that maintenance issues are reported
  • Support team and colleague development through buddying and / or coaching
  • Comply with regulations and legislation relevant to their role and business

Where you’ll work

7-13 HIGH STREET

ROMFORD

RM1 1JU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEXTSTEP TRAINING LIMITED

Your training course

Retail manager (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Customer: Manage the customer experience, including remotely e.g. on- line, through ensuring the team deliver to customers a positive experience that benchmarks favourably to its main competitors and meets customer service objectives
  • Business: Lead the team to achieve and exceed business objectives through forward planning, analysis and evaluation of own business area. Use sales and customer data to make sound and effective decisions which improve business performance
  • Financial: Manage the overall performance of the team to achieve financial targets taking into account the retail calendar year. Analyse reports to identify and determine key actions and recommendations. Produce and report on financial plans as required by the business, and identify and implement opportunities to increase profit and reduce waste
  • Leadership: Provide clear direction and leadership to the team, giving open and honest feedback. Apply and adapt own leadership style to different retail situations and people to achieve the desired outcome
  • Marketing: Communicate marketing objectives to team members and drive results. Analyse and evaluate the impact of marketing activities e.g. sales and customer feedback, and report the outcomes to senior management with relevant recommendations
  • Communication: Establish clear communication objectives, lead communications in a style and manner that is relevant to the target audience and achieves an effective result for the business
  • Sales and Promotion: Manage the team to achieve sales targets through regular monitoring of performance against results, identifying high and low performance products / services and taking timely action to find and implement appropriate solutions
  • Product and Service: Analyse and interpret product / service sales information and use it to make recommendations for future planning e.g. of staff and resources, ideas for new initiatives. Research and demonstrate new products / services or initiatives to the team
  • Brand Reputation: Ensure the team carry out activities in line with business and brand values that actively market the business, support competitiveness and help meet business objectives. Identify possible risks to brand reputation and take action to prevent or minimise their impact
  • Merchandise: Ensure effective merchandising set up, monitoring and maintenance in own area of business. Measure the impact of merchandising on sales and report the outcome to colleagues and senior managers, providing recommendations for improvements, and implementing changes within own remit
  • Stock: Monitor the stock management system to minimise the cost of damage to stock and the loss of stock to the business. Ensure audit compliance and react quickly to results to maintain business standards and stock requirements
  • Developing self: Work with team members to maximise their potential and achieve organisation’s objectives. Implement effective and accurate training on products, services and legislation governing sales, such as age restricted products, trading standards and weights and measures
  • Team performance: Recruit the right people into the right job, monitor team performance and recognise excellence, effectively manage performance that is below standard
  • Legal and Governance: Manage and continuously review adherence to legislation and regulations / policies for due diligence; handle audits and regulatory authorities such as the Environmental Health Officer appropriately
  • Diversity: Implement business policy on diversity, ensuring team are aware of and know how to work effectively with colleagues customers and other stakeholders from wide range of backgrounds and cultures
  • Technology: Ensure technology is sourced, located, available, maintained and secured in line with business needs; oversee the use of technology in line with business policy, identify and make recommendations for improvement

    • Your training plan

    • Retail manager (level 4)
    • Functional skills in English and maths (required)
    • How training will be delivered is to be confirmed

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English & Maths (grade 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Team working
    • Creative
    • Initiative

    About this company

    Kentures LTD is dedicated to selling affordable and fashionable smart audio devices. As a result of the growing technology trend, Kentures is planning to become one of the leading companies in this area. As a result of the untapped opportunity in this market, our product is designed to fill in the gap between making devices for people to enjoy better calls, music, media, also for hearing impairments and being able to stay in touch with trends, without necessarily breaking the bank. We have a range of stylish technology accessories and much more."

    http://www.kentures.com (opens in new tab)

    After this apprenticeship

    There is achievable and realistic opportunities to progress within the organisation once you have proven your commitment and work ethic.

    Ask a question

    The contact for this apprenticeship is:

    NEXTSTEP TRAINING LIMITED

    The reference code for this apprenticeship is VAC1000280569.

    Apply now

    Closes in 5 days (Thursday 17 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.