Office Administration Apprentice

Summary

Reporting to the EA & Office Manager, they are seeking a confident, organised, enthusiastic, and conscientious individual who can manage a dynamic and evolving workload. Excellent attention to detail and the ability to take initiative are key, alongside a passion for helping them continue building Alight into a market-leading digital media company.

Annual wage: £24,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9:00am to 5:30pm
37 hours a week
Possible start date: Friday 29 November
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Managing daily, weekly, and monthly office inventories and placing orders when necessary
Supporting the Office Manager and Head of Technology with administrative tasks (e.g., onboarding, ordering equipment, tracking deliveries)
Handling and distributing all incoming and outgoing post
Photocopying, scanning, and filing company documents
Booking meeting rooms and organising refreshments
Updating contact lists in the company database
Providing office cover during staff holidays
Assisting the Office Manager with regular health and safety checks
Performing ad-hoc secretarial duties, such as running personal errands and booking lunches
Conducting weekly reconciliation of general office expenses
Tracking maintenance queries with building managers
Assisting other departments with overflow tasks on an ad-hoc basis
Undertaking any other necessary duties

Where you’ll work

58-59 GREAT MARLBOROUGH STREET

LONDON

W1F 7JY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LDN APPRENTICESHIPS LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As a Business Administration Apprentice, you’ll gain exposure to a wide range of topics to suit every office-based role imaginable from finance to HR. You’ll develop the skills required to successfully manage and engage with stakeholders, partners and suppliers whilst applying key business principles.

More training information

Throughout your apprenticeship, you'll be invited to monthly 2-hour live sessions hosted online in addition to working on your course content via our online learning platform.

To meet the off-the-job requirements for your apprenticeship, you'll also spend a minimum of 6 hours a week within the workplace developing your admin knowledge, skills, and behaviours listed within your bespoke LDN Training Plan.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills

About this company

Alight Media is on a mission to build positive connections with communities out-of-home. They offer advertisers the opportunity to engage audiences across the UK through their national portfolio of digital billboards, digital and classic 6-sheet posters, and the MiXR digital retail media network. Recognised as one of Campaign’s top 100 Best Places to Work in 2024 and by the Best Companies scheme in 2023, they are proud to be listed as a Top 100 Best Mid-Sized Company to Work for in the UK, a Top 30 Best Mid-Sized Company to Work for in London, and a Top 30 Media and Marketing Business.

https://alightmedia.com/ (opens in new tab)

After this apprenticeship

A possible full time position.

Ask a question

The contact for this apprenticeship is:

LDN APPRENTICESHIPS LTD

The reference code for this apprenticeship is VAC1000280499.

Apply now

Closes in 21 days (Thursday 31 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

All candidates must apply via the LDN Career Hub

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