Administrative Assistant Apprentice

Summary

Gul is a small charity that delivers huge impact. It uses horses and the outdoors to improve the wellbeing of its beneficiaries the team are passionate their work. The successful applicant will work directly with the senior leadership and be directly involved in projects that have the potential to change the delivery of our service nationally.

Annual wage: £11,648 to £20,820.80 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Working hours negotiable but ideally Mon-Fri 09:00-16:00 1 hour paid lunch break
35 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To Support SMT members
To assist with the smooth running of the office, ensuring positive beneficiary experience, high standards of service and working effectively as part of the team.
Keeping the office tidy and in order
Tasks for the SMT
Typing of meeting notes

●     Calling of meetings

●     Data input and storage

●     Weekly comms

●     Recording staff leave

●     Telephone answering

●     Office Admin

●     Book Keeping (if required by Finance Team)

●     Finance reporting & Invoicing (as directed by Finance Team)

●     Any reasonable duties or tasks as directed by your line management

Where you’ll work

GOD UNLIMITED OUTDOOR THERAPY

THE BUSTARD

SHREWTON

SP3 4DU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WILTSHIRE COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Good keyboard skills

Other requirements

Must be able to get to and from the place of work in a safe and timely manner.

About this company

Gul was founded in 2006 to improve the lives of those less fortunate using outdoor activity in particular horses. Over time Gul has grown to be one of the leading providers of this work nationally. The team is small and family oriented and has big ambitions to grow further in the coming years. Currently Gul has 2 sites in Wiltshire, 2 in Wales and 1 in Orkney with the potential to open more in the future. Gul believes passionately that there is no one size fits all solution for everyone and aims to support its beneficiaires through multiple disciplines.

https://www.guloutdoortherapy.org.uk (opens in new tab)

After this apprenticeship

Following probabation Gul is a rapidly growing organisation with plenty of scope for development for the right person.

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