Apprentice Administrator

Summary

General reception duties. Phones, emails, setting up job enquiries, updating sales spreadsheet, scanning job folders.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Days to be confirmed; 8.30am – 4.30pm, 30 mins unpaid lunch
37 hours a week
Possible start date: Monday 11 November
Duration: 1 Year 4 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General reception duties phones, emails, sending quotations, setting up job enquiries, updating sales spreedsheet

Support implementation of MRP system EFACS. Purchase Orders, Good received, sales orders, invoices, end of month sales report
Ensure all requirements for the production and installation team are purchased promptly to enable the efficient completion of the production and installation function
Liaise with suppliers to ensure they meet the required delivery times
Liaise with suppliers as necessary to obtain information for the production team on quality, price, availability etc.
Complete Despatch Notes for finished products to leave the factory for delivery and installation (if installation is required)
Ensure signed despatch notes are received back from delivery and installation

Production Team Requirements:

Work with production manager and supervisors to ensure the accurate maintenance of the EFACS MRP system especially with values and despatch dates.
Support health and safety initiatives and follow H&S protocol.
Provide information to installation team on deliveries of bought in items (e.g. Surelock McGill).

Cover and Support of Roles:

When Operations Manager and/or production supervisor are on leave there may be additional expectations from managers and directors of tasks within your present skill set
Provide cover or support in different departments should work load dictate
Ad-hoc duties

Where you’ll work

Unit 14A

Hartlebury Trading Estate

Hartlebury

Worcestershire

DY10 4JB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).

You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.

Additional training for functional skills in English and maths will be undertaken if needed.

You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration Level 3 qualification.

There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.

Requirements

Essential qualifications

GCSE in:

English (grade A*-C/ 4-9)
Mathematics (grade A*-C/ 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Positive attitude
Motivated
Enthusiastic

About this company

BenweldSecure is a leading designer, manufacturer, and installer of armoury storage solutions, including secure weapon storage, secure walling, armoury & vault doors, serving hatches and bar-sets, all to protect against physical attack, blast and ballistic protection where multiple threat mitigation is required.

https://www.benweld.co.uk/ (opens in new tab)

After this apprenticeship

This position could lead to a permanent position within the organisation.

Ask a question

The contact for this apprenticeship is:

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Emily Jackson

emily.jackson@hwgta.org

01905 330732

The reference code for this apprenticeship is VAC1000280447.

Apply now

Closes in 30 days (Monday 4 November at 11:59pm)

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