Sales Advisor Apprentice

Summary

We have an exciting opportunity for an enthusiastic Sales Advisor Apprentice to join our team in Bolton. We are looking for someone to assist in the day to day running of the store, who is hard-working, about contributing towards the smooth and professional delivery of products to customers and to Indespension Head Office based in Horwich.

Annual wage

£22,308 a year

Minimum wage rates (opens in new tab)

£11.44 per hour

Training course

Retailer (level 2)

Hours

Monday - Friday, 9.00am - 5.00pm

37 hours a week

Possible start date

Monday 23 December

Duration

1 year 5 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We have an exciting opportunity for an enthusiastic Sales Advisor Apprentice to join our team in Bolton. We are looking for someone to assist in the day to day running of the store, who is hard-working, conscientious and passionate about contributing towards the smooth and professional delivery of products to customers and Indespension Head Office based in Horwich.

You must have a full UK Driving licence (you should have held this for a minimum 12 months)
Be over the age of 21 years old

Counter responsibilities:

Actively sell (face to face and over the telephone) and promote Indespension trailers/parts/associated equipment ensuring correct procedures are followed
Serve customers politely and efficiently either at the counter or on the telephone, providing professional and timely advice on trailers/services and towing accessories
Advise and take orders for trailer hire and tow bar fitting updating the diary accordingly
Liaise with the workshop team as required
Ensure all stock orders received are shelved at the earliest opportunity and are presented safely, tidily and in an attractive manner. Displays should be updated and maintained regularly to maximise customer interest under the guidance of the Branch Manager/Supervisor
Liaise with the Store Workshop to ensure they are kept supplied with a steady workload
Assist with stock takes as required
Keep work area tidy and operate within the Health and Safety policy of the Company
Wear the Company uniform at all times and uphold the Indespension Brand

Administrative Responsibilities:

Process the daily cash paperwork and prepare banking including petty cash and maintain accurate filing systems under the guidance of Branch Manager/Supervisor
Raise invoices/credit notes accurately for purchases/goods returned
Ensure payment for goods is received prior to releasing goods and/or credit approval obtained
Report any discrepancies (monetary or otherwise) to the Branch Manager/Supervisor immediately
Perform any other duties deemed reasonable on request

To become an apprentice, you must:

Be 16 or over
Not already be in full-time education
You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship

As an apprentice you’ll:

Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career

Levels of an apprenticeship:

Each apprenticeship has a level and an equivalent education level
You can start an apprenticeship at any level
At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level

Where you’ll work

336 Manchester Road

Bolton

BL3 2RY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Retailer (level 2)

Equal to GCSE

Course contents

Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
Serve customers in line with brand standards, legislation, business procedures and the values of the business.
Provide a retail service that balances the customers’ needs with additional linked products and services.
Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
Promote seasonal or local offers through in-store or online promotions.
Identify situations that may damage business reputation in line with company policy and escalate as required.
Maintain good merchandising to meet the needs of the business whilst ensuring safety.
Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
Use technology and applications to support sales and service ensuring that maintenance issues are reported.
Support team and colleague development through buddying and/or coaching.
Comply with regulations and legislation relevant to their role and business.
Contribute to continuous improvement activities which focus on improving sustainability within the business.
Handle complaints within remit or escalate as appropriate.
Support sales across a range of promotional events throughout the calendar year.
Communicate with customers to meet their requirements and encourage customer loyalty and repeat business.
Serve customers in line with brand standards, legislation, business procedures and the values of the business.
Provide a retail service that balances the customers’ needs with additional linked products and services.
Use face to face or online sales techniques such as product and price comparisons to support or influence the customer in their purchasing decisions.
Promote seasonal or local offers through in-store or online promotions.
Identify situations that may damage business reputation in line with company policy and escalate as required.
Maintain good merchandising to meet the needs of the business whilst ensuring safety.
Maintain stock levels and storage conditions such as correct temperature, lighting, ventilation, packaging to meet customer demand and minimise stock loss.
Use technology and applications to support sales and service ensuring that maintenance issues are reported.
Support team and colleague development through buddying and/or coaching.
Comply with regulations and legislation relevant to their role and business.
Contribute to continuous improvement activities which focus on improving sustainability within the business.
Handle complaints within remit or escalate as appropriate.
Support sales across a range of promotional events throughout the calendar year.

Your training plan

Level 2 Retailer Apprenticeship Standard:

Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English
Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment
The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role
Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment

Requirements

Desirable qualifications

GCSE in:

English (grade 9 to 4 grade-A*- C)
Maths (grade 9 to 4 grade-A*- C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Non judgemental
Patience
Physical fitness

About this company

Since our humble beginnings back in 1968, Indespension has grown to be one of the leading manufacturers, retailers and resellers of trailer and towing products across the globe. We cater to a broad range of industries, for both trade and retail customers and we are a major distributor for multiple European brand leaders. Indespension sell all things towing and trailer related including new and second-hand trailers, trailer parts and towing accessories. We fit tow bars, cycle carriers and roof boxes, together with hiring trailers and offering a full trailer servicing solution.

https://indespension.co.uk (opens in new tab)

After this apprenticeship

This is a full-time position for at least the length of the apprenticeship programme
On successful completion of the apprenticeship, you may be offered a permanent position with Indespension Ltd

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Debbie Pennington

debbie.pennington@inspirolearning.co.uk

0116 504 0275

The reference code for this apprenticeship is VAC1000280407.

Apply now

Closes in 15 days (Friday 13 December)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Once applied your details will go through an initial screening process to ascertain suitability. If suitable you will be called by an Apprenticeship Recruitment Advisor to discuss the vacancy further and to check your eligibility for an apprenticeship. Following on from that, your application will be discussed with the hiring manager with a view to arranging an interview. Any enquiries please call Debbie on 0116 504 0275.

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