Business Admin Apprenticeship Level 3 - Longstaffe Flooring

LONGSTAFFES FLOORING LIMITED

LIVERPOOL, L9 7AN

Closes in 15 days (Sunday 20 October at 11:59pm)

Posted on 3 October 2024

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Summary

Longstaffes Flooring are a family business who value all of our workforce. We are keen to bring on board an enthusiastic apprentice to develop in all areas of the business

Annual wage
£15,600 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Saturday, with one weekday or 2 off during the week. Shifts to be confirmed between the opening hours, 8.30am - 5.00pm.

40 hours a week

Possible start date

Monday 21 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • General Admin support
  • Order processing
  • Customer support
  • Invoice producing and chasing
  • First point of contact for calls or emails
  • Support with marketing of the business via social media channels

Where you’ll work

UNIT 2-3 BROOKFIELD DRIVE

AINTREE

LIVERPOOL

L9 7AN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Business Administrator Level 3 Apprenticeship Standard
    • A dedicated Juniper Training skills coach who will conduct face to face onsite visits and also online workshops
    • Functional Skills in maths and English, if necessary

    Requirements

    Essential qualifications

    GCSE in:

    • English & maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental

    Other requirements

    The successful candidate will have - • Positive mental attitude and proactive outlook • Patience and conscientiousness (e.g. when dealing with different stakeholders around the business) • Ability to get and stay motivated, particularly in relation to personal development goals and driving actions towards the objectives that improve business performance

    About this company

    At Longstaffes Flooring Limited, we pride ourselves on delivering high-quality flooring solutions to homes and businesses. With 70 years experience helping people upgrade the spaces they love, our family-run business is built on a passion for helping people realise their goals. We specialise in a wide range of flooring products & services, from the full spectrum of carpets to laminate and luxury vinyl tile (LVT) installations, vinyl flooring and even artificial grass, our mission is to ensure every project is completed to the highest standard. As an apprentice at Longstaffes, you’ll gain hands-on experience in supporting the management of the business and various aspects of how we meet customers needs. We believe in investing in the next generation of skilled workers, offering staff the opportunity to learn, grow, and build a rewarding career. Join our team, and become part of a company that values customer focus, hard work and excellence.

    https://longstaffes.com/ (opens in new tab)

    After this apprenticeship

    • We plan for the successful applicant to have the opportunity to secure a full time role with the company

    Ask a question

    The contact for this apprenticeship is:

    JUNIPER TRAINING LIMITED

    Paul Nightingale

    Paul.nightingale@junipertraining.co.uk

    07395789959

    The reference code for this apprenticeship is VAC1000280367.

    Apply now

    Closes in 15 days (Sunday 20 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.