Customer Service Advisor Apprenticeship ( Brindley Hyundai Wolverhampton)
W.BRINDLEY(GARAGES)LIMITED
West Midlands, WV2 4WW
Closes in 16 days (Friday 25 October at 11:59pm)
Posted on 2 October 2024
Contents
Summary
A brilliant opportunity has become available to join the team at Brindley Hyundai Wolverhampton. If you have good IT skills, communication and keen eye for detail this apprenticeship could be for you. While working in the service department you will be completing a Customer Service Level 2 qualification.
- Annual wage
-
£13,312 a year
Minimum wage rates (opens in new tab)
Pay increase depending on performance
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday to Friday 8.30am to 5pm.
40 hours a week
- Possible start date
-
Monday 28 October
- Duration
-
1 Year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Meet and greet customers
- Handle telephone calls and email bookings
- Using inhouse systems
- General customer enquiries
- Selling required work on vehicles including warranties and service plans
- Communicating with the workshop
- Generating invoices and taking payments
- Finalising customer requirements and improving CSI scoring
Where you’ll work
55 Penn Road
Wolverhampton
West Midlands
WV2 4WW
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
STAFF SELECT LTD
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
More training information
- Customer Service Practioner Level 2 Apprenticeship
- Functional Skills maths/ English if required
- No day release, work based learning
Requirements
Desirable qualifications
GCSE in:
- English (grade 3 or above)
- Maths (grade 3 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Number skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
Knowledge of motor trade or driving licence not essential
About this company
Brindley Garages now consists of 13 dealerships spread across Cannock, West Bromwich, Wolverhampton and Tipton, representing major brands Honda, Hyundai, Kia, Mazda, Mitsubishi, Nissan, Vauxhall and Volvo. With an ethos tailored to please customers, not just to sell cars
After this apprenticeship
Potential to be offered a fulltime role.
Ask a question
The contact for this apprenticeship is:
STAFF SELECT LTD
Nova Training
apprenticeships@novatraining.co.uk
The reference code for this apprenticeship is VAC1000280301.
Apply now
Closes in 16 days (Friday 25 October at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.