Business Administrator and IT Apprentice (Salary £16,000)

GREENHALGH KERR SOLICITORS LIMITED

WIGAN, WN3 6PR

Closes on Friday 8 November

Posted on 2 October 2024

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Summary

In this incredible role you will be undertaking a number of administrative and IT-based tasks on a daily basis, and be involved in developing their case management system, as well as producing reports for clients and internal stakeholders. Training will be given on systems to enable the assistance of the Solicitors, legal teams and support team.

Annual wage
£16,000 a year

Minimum wage rates (opens in new tab)

£16,000 to £18,000

Training course
Business administrator (level 3)
Hours
Monday to Friday; from 8:30am to 5:00pm (breaks to be confirmed)

40 hours a week

Possible start date

Monday 18 November

Duration

1 Year 4 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main duties will include:

  • Assisting with incoming and outgoing post
  • Scanning and copying
  • Filing
  • Printing court bundles
  • Managing a ticketing system
  • Creating ad hoc reports
  • Resolving employee IT issues
  • Assisting with Office 365 and Adobe tasks
  • Setting up new users
  • Completing ISO control measure assessments

Company Benefits:

  • Half a day additional holiday for each 2 full years employed
  • Free Parking
  • Staff Wellbeing Program
  • Disability Confident Employer

Where you’ll work

OLYMPIC HOUSE

BEECHAM COURT

SMITHY BROOK ROAD

WIGAN

WN3 6PR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAMAR LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Business Administrator Level 3 (A level) Apprenticeship Standard & Qualification
    • 16-Month Apprenticeship Duration
    • Training schedule has yet to be agreed upon, further details will be made available at a later date

    Requirements

    Essential qualifications

    GCSE in:

    • 5 x GCSEs including Maths and English (grade 9-4/A*-C or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Analytical skills
    • Logical
    • Team working

    Other requirements

    Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.

    About this company

    Greenhalgh Kerr is a successful, growing law firm based in modern office premises on Pemberton Business Park, Wigan. Established in 2000, They specialise in debt recovery and litigation and their clients are asset finance companies and local authorities throughout the UK. You will join a supportive, collaborative environment where people are happy, positive and approachable.

    https://www.greenhalghkerr.com/ (opens in new tab)

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    Greenhalgh Kerr are a growing firm and there will be future prospects to move into either a more IT based or administrative roll with the possibility of moving to a supervisory role as and when new teams or locations are created.

    Ask a question

    The contact for this apprenticeship is:

    DAMAR LIMITED

    Sabina Adam

    Sabina.Adam@damartraining.com

    07566 289 979

    The reference code for this apprenticeship is VAC1000280296.

    Apply now

    Closes on Friday 8 November

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.