Business Administrator Apprentice

Summary

Working in a friendly and fast paced environment, the successful candidate will be providing support to the team at different levels in the process. You’ll be working alongside a team of people who thrive in a busy atmosphere.

Annual wage: £12,064 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday – Friday, 9am to 5pm with 1 day per week study leave.
36 hours a week
Possible start date: Friday 18 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

General duties including: 

Answering the telephone in a professional and helpful manner  
Responsible for coordinating the correspondence from customers 
Meeting and greeting customers  
General administrative duties including typing correspondence by e-mail and letter  
Entering data onto internal systems with a high level of accuracy and speed  
Working with various databases to extract and manipulate information  
Organising meetings and producing appropriate papers, i.e., agenda and minutes  
Creating presentations using Microsoft PowerPoint  
Stock control; managing stock levels and reordering as and when appropriate  
Assisting the team with duties as and when required 
Any other duties requested by the line manager

Where you’ll work

1-3 Laneham Street

Scunthorpe

DN15 6LJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DN COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business administrator Level 3
1 day per week study leave
Training will be at North Lindsey College where you will access a wide range of facilities on offer

  Day release 

You will undertake The Level 3 Business Administration apprenticeship standard. 

https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0

You will undertake Functional Skills for English and/or Maths if needed 

You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative

Other requirements

You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

About this company

Jackson Stapleton Accountants was founded in 2017 with the aim of providing the highest level of service which is fit for purpose in the modern age. In November 2021 the practice expanded by acquiring an existing firm in Lincoln, Fawcett and Co. The aim is to continue to build on the success achieved so far by investing in technology and the staff, to continue to attract more clients and fulfil their needs. Additionally the long term strategy is to become a multi-office firm, which covers the broadest spectrum of service requirements for clients.

https://jacksonstapleton.co.uk/ (opens in new tab)

After this apprenticeship

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

Katie Westfield

katie.westfield@northlindsey.ac.uk

The reference code for this apprenticeship is VAC1000280140.

Apply now

Closes in 11 days (Thursday 17 October at 11:59pm)

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