Apprentice Administration Assistant - 14721 – Find an apprenticeship

Summary

Sabden and Whalley Medical Practice in Whalley are recruiting an Apprentice Administration Assistant. The successful candidate will work towards completing a Level 3 Business Administration apprenticeship over the duration of 18 months.

Annual wage

£13,260 a year

Minimum wage rates (opens in new tab)

Minimum 30 hours - £13,260 Maximum 37 hours - £16,354

Training course

Business administrator (level 3)

Hours

Monday to Friday 8:00am - 6:00pm, one hour lunch (unpaid), (including option to work a four day week)

30 hours a week

Possible start date

Wednesday 8 January

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• General admin duties including,
• Assisting with health campaigns and promotion
• Scanning and processing correspondence
• Inputting data
• Clinical coding
• Patient record management
• Inbound and outbound call handling

Where you’ll work

42 KING STREET

WHALLEY

CLITHEROE

BB7 9SL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Functional Skills
Level 3 Business Administrator Apprenticeship Standard
Work based learning

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Initiative
Smart appearance
Punctual

About this company

As a busy General Practice based across two sites (main site in Whalley and branch site in Sabden), we aim to offer our apprentice an introduction to working in the NHS with a view to a career within the Primary Care sector. We are a team of 11 doctors, ANP, clinical pharmacist, nurses, HCAs and dispensary. Plus a team of management; administrators and receptionists, who all work together to deliver patients a high quality service.

After this apprenticeship

Progression onto full time employment

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Recruitment

recruitment@nltg.co.uk

01254 395355

The reference code for this apprenticeship is VAC1000280089.

Apply now

Closes on Wednesday 1 January

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Cookies on Find an apprenticeship

Apprentice Administration Assistant - 14721

Contents