Business Administrator Apprentice

Summary

We are seeking a motivated and detail-oriented Business Administrator/Sales Support Intern to join our team. This apprenticeship offers an excellent opportunity to develop essential skills in sales support, customer relationship management and overall business operations.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm.
40 hours a week
Possible start date: Monday 2 December
Duration: 1 year 3 months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist in preparing and organising sales materials, including presentations, proposals, and contracts
Conduct market research and analysis to identify potential leads and business development opportunities
Collaborate closely with the sales team to coordinate meetings, appointments, and travel arrangements
Maintain accurate and up-to-date records in our CRM system, including customer information, sales activities and communications
Respond promptly and professionally to customer inquiries
Support the sales team by tracking sales performance metrics and preparing reports for management review
Assist in planning and executing sales events, trade shows, and promotional activities
Undertake special projects and assignments as directed by senior team members and directors

Where you’ll work

1st Floor,

14-15 Hatton Gardens

London

EC1N 8AT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

E-CAREERS EDUCATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Admin qualification
Functional Skills in maths and English (if required)
All training will be taken online through a combination of self-paced eLearning and live online classes

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths & English (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Administrative skills
Team working
Creative
Initiative
sales
public speaking

Other requirements

Previous experience in sales or customer service is desirable but not required. Enthusiasm for learning and a proactive attitude towards tackling new challenges.

About this company

Business Movers Technology is a dynamic and innovative technology company dedicated to delivering high-quality telecommunications, network and AV products and services to our customers. We pride ourselves on our commitment to excellence, customer satisfaction, and continuous improvement.

https://www.businessmovers.tech/ (opens in new tab)

After this apprenticeship

Potential extension of contract on successful completion of apprenticeship

Ask a question

The contact for this apprenticeship is:

E-CAREERS EDUCATION LIMITED

Harprit Gill

harprit.g@e-careers.com

0203 198 7562

The reference code for this apprenticeship is VAC1000280021.

Apply now

Closes in 4 days (Friday 29 November at 11:59pm)

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