Apprentice Business Administrator

Summary

Yarm Property Management are looking for a Business Administration apprentice to join their growing team. This role will suit a professional and organised individual who is looking to start a career in administration. You will be responsible for processing payments, handling incoming calls, helping with marketing and all other related admin tasks.

Annual wage: £7,987.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, hours to be confirmed.
24 hours a week
Possible start date: Monday 2 December
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Provide supportive admin duties to the office manager:

Ensuring invoices are downloaded, printed, paid and filed
Typing letters/emails
Ordering of stock over several venues
Processing payments as needed
Help with marketing on social media
Creating documents such as menus, leaflets etc. for promotion
Diary management
Answering the phone and liaising with staff and suppliers
Taking messages and passing them to the correct person
Assisting with accounts and payroll where required
General duties such as printing, photocopying and scanning of documents

Where you’ll work

93 HIGH STREET

STOCKTON ON TEES

TS18 1AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE EDUCATION TRAINING COLLECTIVE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This apprenticeship will be all on the job with the employer, you won't need to attend college.

More training information

Level 3 Business Administration at Stockton Riverside College.
Functional skills Maths & English, if required.

Requirements

Desirable qualifications

GCSE in:

English (grade A*-C/9-4)
Maths (grade A*-C/9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Problem solving skills
Administrative skills
Team working
Initiative
Time management
Confidentiality
Microsoft Office knowledge
Able to follow instructions
Willingness to learn

About this company

Yarm Property Management are a hospitality building owner and manager looking after various venues in Teesside, They look after the maintenance, staffing and social media for a variety of hospitality venues across the area and are looking for someone to join their team based in central Stockton.

After this apprenticeship

An opportunity for a full-time position at the end of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

THE EDUCATION TRAINING COLLECTIVE

Anna Reeves

anna.reeves@the-etc.ac.uk

07436795883

The reference code for this apprenticeship is VAC1000280019.

Apply now

Closes in 18 days (Sunday 24 November at 11:59pm)

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