Apprentice Medical Receptionist
Birkby Health Centre
HUDDERSFIELD, HD2 2YD
Closes in 15 days (Tuesday 22 October at 11:59pm)
Posted on 1 October 2024
Contents
Summary
Join the team at Birkby Health Centre by becoming an Apprentice Medical Receptionist! This is an exciting opportunity to gain customer service skills working for the NHS. You will deal with customers on reception via face to face and telephone communications.
- Annual wage
- £11,648 a year
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday - Friday. Hours to be discussed and agreed upon between the candidate and the employer.
35 hours a week
- Possible start date
-
Friday 1 November
- Duration
-
1 Year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Answering the telephones - Dealing with enquiries, making appointments, taking repeat prescriptions over the telephone and booking home visits
- Filing - Correspondence from hospitals including reports from tests etc.
- Typing - Referrals letters to hospitals, confidential reports and other letters as requested
- Scanning - All hospital letters and other insurance reports and filing into the System One Computer
- Audit assistant - Dealing with all the letters from solicitors and photocopying medical records and attending the entire practice meeting
- Any other duties as required by the Doctor and the Primary Care Trust
Where you’ll work
37 NORWOOD ROAD
HUDDERSFIELD
HD2 2YD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
NATIONAL BUSINESS COLLEGE LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Successful completion will lead to a Customer Service Practitioner level 2 apprenticeship standard along with Functional Skills in maths and English at Level 1 if required.
You will attend the NBC centre (HD1) for day release, once every 2 weeks, to complete knowledge sessions for your apprenticeship.
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Non judgemental
- Patience
Other requirements
Please provide detail on the application.
About this company
Birkby Health Centre is a local GP practice based on Norwood Road, Birkby.
After this apprenticeship
Progression into a higher administrative role within the surgery, working alongside the practice manager, with the opportunity to undertake a level 3 apprenticeship.
Ask a question
The contact for this apprenticeship is:
NATIONAL BUSINESS COLLEGE LIMITED
The reference code for this apprenticeship is VAC1000279934.
Apply now
Closes in 15 days (Tuesday 22 October at 11:59pm)
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