Level 2 Facilities Apprentice - Fairfield High School

INSPIRE ATA LIMITED

Herefordshire, HR2 0SG

Closes in 7 days (Tuesday 15 October at 11:59pm)

Posted on 1 October 2024

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Contents

Summary

Learning and assisting the site manager, maintaining the internal and external site to a high standard in line with Health and Safety requirements.

Annual wage
£9,984 a year

Minimum wage rates (opens in new tab)

Automatic rise in pay after 12 months.

Training course
Facilities services operative (level 2)
Hours
Monday to Friday, 9:00am to 3:30pm (with a 30 minute break).

30 hours a week

Possible start date

Sunday 20 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The Facilities Apprentice will be required to learn and assist the site Manager in the following areas:

• To clean areas as required and to keep the school grounds free from litter and rubbish.
• Keep stock and storerooms clean and tidy, with storage of potentially hazardous substances complying with COSH regulations. To follow the relevant procedures for ensuring that information and data is collected and recorded accurately thus enabling the production of reliable analyses and reports.

• Assist the site Manager to undertake minor building works, maintenance, repairs, and general duties.
• To learn to undertake basic handyperson duties as necessary (i.e. replacing light bulbs, securing broken windows).
• Assist the Site Manager to ensure the school minibuses are maintained in a roadworthy condition and meet all legal requirements.
• To assist the Site Manager to monitor all service contracts, ensure all contractors fulfil their contracts and their work to an acceptable standard.
• To set out and clear away chairs in the school hall as required.
• To ensure, through liaison with the school’s management team, that fire drills are carried out as necessary and that appropriate records are kept.
• Non-routine cleaning as appropriate.
• To undertake cleaning duties which occur during the school day and which cannot be left for cleaning staff.
• To immediately clear up any hazard to students and staff (i.e. spilt chemicals, broken glass).
• To clear up paved areas and playgrounds (i.e. by disinfecting drains, emptying litter bins and clearing grids).
• To undertake porterage duties as required and to assist in the unloading of deliveries to the school and loading of deliveries from the school.
• To learn the details of school health and safety and ensure the school complies with health and safety at work regulations to include training in the weekly legionella, fire alarm and emergency light testing.
• To assist the Caretaker with locking up the site at the end of the day.
• To gain familiarity with energy and water supply systems and monitor energy supplies.
• Responsible for the use, maintenance and security of plant, machinery, equipment and electrical appliances based at school.
• Undertake safeguarding and any other necessary training at appropriate level to the role.

Where you’ll work

Fairfield High School

Peterchurch Hereford

Herefordshire

HR2 0SG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE SKILLS PARTNERSHIP LIMITED

Your training course

Facilities services operative (level 2)

Equal to GCSE

Course contents
  • Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
  • Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
  • Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
  • Carry out health and safety checks in accordance with SOPs
  • Report the findings of health and safety checks in accordance with SOPs
  • Identify risks, hazards and threats to people, property and premises in accordance with SOPs
  • Act on the findings of health and safety checks in accordance with SOPs
  • Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
  • Report on the actions taken in accordance with SOPs
  • Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
  • Respond to customers’ queries and incidents in accordance with SOPs
  • Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
  • Deal with complaints in accordance with SOPs
  • Keep customers informed of developments, issues and delays in accordance with SOPs
  • Apply policies in sustainability and corporate social responsibility in accordance with SOPs
  • Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
  • Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
  • Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
  • Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
  • Report the findings of premises and equipment inspections in accordance with SOPs
  • Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
  • Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
  • Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
  • Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
  • Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
  • Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
  • Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
  • Greet and treat visitors in accordance with SOPs
  • Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
  • Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
  • Report issues and problems in accordance with SOPs
  • Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
  • Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
  • Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
  • Report the correct operation of FM buildings and equipment in accordance with SOPs
  • Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
  • Complete and keep up-to-date personal development plans
  • Keep FM-related skills up-to-date
  • Keep FM-related knowledge up-to-date
  • Manage customer expectations in accordance with SOPs and organizational expectations
  • Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
  • Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
  • Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations

    • Your training plan

    Level 2 Facilities services operative, including Functional Skills if required. Training delivery to be confirmed.

    Requirements

    Desirable qualifications

    GCSE in:

    • English or Functional Skills (grade Grade 4-9 or equivalent)
    • Maths or Functional Skills (grade Grade 4-9 or equivalent)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Organisation skills
    • Problem solving skills
    • Logical
    • Initiative
    • Patience
    • Time Keeping
    • Willingness to learn
    • Health and Safety

    Other requirements

    Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

    About this company

    Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

    Company benefits

    Eligible for an NUS card for discounts in shops and restaurants. Eligible for an apprenticeship oyster card, 30% off travel. Discount on Nandos, ASOS, Vue cinema and much more.

    After this apprenticeship

    Possible progression into full-time employment for the right applicant

    Ask a question

    The contact for this apprenticeship is:

    INSPIRE ATA LIMITED

    Yusuf Naeem

    The reference code for this apprenticeship is VAC1000279928.

    Apply now

    Closes in 7 days (Tuesday 15 October at 11:59pm)

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