Apprentice Early Careers Coordinator

Summary

Support the coordination of our apprentices, graduates, internships and work placements from onboarding, in learning, outcome monitoring to offboarding. Communicate effectively with internal and external stakeholders, monitor & work closely with training providers. Raise awareness of our early careers offer, supporting our growth & people strategy.

Annual wage: £22,230 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am - 5.30pm.
37 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Monitor and process Expression of Interests
Arrange information advice and guidance meetings with internal and external stakeholders
Accurately record early careers data from reports, monitoring early leaver and achievers
Track learner progress escalating areas of concern and/or celebrating success
Prepare monthly reports
Coordinate Early Careers Community groups, either face to face or remote.
Actively support early careers recruitment for upskilling, new into business, career progression
Collect and share early careers good new stories, support celebrating success
Foster good relationships with schools, colleges and universities
Support and attend national Early Careers events
Work towards successfully achieving a Business Administration level 3 apprenticeship standard

Where you’ll work

Rutland House 8th Floor

148 Edmund Street

Birmingham

B3 2JR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SMART TRAINING AND RECRUITMENT LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will work towards gaining an industry recognised Level 3 qualification in Business Administration and throughout your apprenticeship you will receive support and training from specialist staff within Marston Holdings, with onsite and remote apprenticeship training delivered by our specialist training provider, Smart Training & Recruitment Ltd.

Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency.

IMPORTANT: in order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Patience

Other requirements

National Travel, must be a driver, must be passionate about L&D, ideally already have some life skills, be confident and able to work from home as this is a hybrid role working 2/3 days per week in the Birminham office

About this company

Marston Holdings began enforcing court orders almost 40 years ago - Since then, we have grown organically and through acquisition to provide a multitude of end-to-end services thats support the implementation of public policy. We now recover over £850m each year on behalf of the taxpayer, as well serving private and commercial clients.

http://www.marstonholdings.co.uk (opens in new tab)

After this apprenticeship

Upon successful completion of the Level 3 Business Administration apprenticeship, there is a full time/permanent position available. The successful candidate can go on to degree apprenticeship opportunities.

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