Travel Consultant Apprentice
TRAVEL CLUB ELITE LTD
BIRMINGHAM, B1 1SB
Closes in 27 days (Wednesday 30 October at 11:59pm)
Posted on 30 September 2024
Contents
Summary
Travel Club Elite Limited are offering the chance for a candidate to take part in a Travel Consultant Apprenticeship. Travel consultants play a crucial role in providing travel-related services and holiday packages to our customers.
- Annual wage
-
£12,480 a year
Minimum wage rates (opens in new tab)
Over 21 - £22,308
- Training course
- Travel consultant (level 3)
- Hours
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Monday to Friday, 9.00am to 5.30pm (breaks to be confirmed).
37 hours a week
- Possible start date
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Friday 1 November
- Duration
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1 Year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Arranging Tours & Holidays:
- You’ll be responsible for organising holidays, tours and cruises. This involves planning itineraries, booking flights, accommodation and other travel-related services.
- You’ll work closely with clients to understand their preferences, needs, and budget constraints.
Promoting Tours and Packages:
- Travel agents act as salespeople for resorts, travel groups, cruise lines, and other travel providers. Your job is to promote various tour packages and holiday options.
- Effective communication and persuasion skills are essential here – you want to make those dream holidays irresistible!
File Management:
- Keeping accurate records is crucial. You’ll update databases with clients’ personal details, invoices / confirmations and travel preferences.
- Attention to detail matters because nobody wants to end up in the wrong hotel room!
Invoicing and Payments:
- You’ll handle invoicing for due payments, ensuring that clients settle their bills promptly.
- Taking payments and managing financial transactions is a very important part of the job.
Conflict Resolution:
- Sometimes, issues arise. You’ll liaise with colleagues, management and the customer to resolve and address issues and keep clients happy.
- Think of yourself as a travel troubleshooter!
Selling Ancillary products:
- Offering and processing all of the holiday extras that are finishing touches for a perfect trip, overnight airport hotels, airport parking, private lounges, Fast track security, etc.
Additionally, you’ll need to:
- Maintain strong client relationships for future business.
- Proactively contact previous clients for repeat business
- Attend industry – related events outside standard office hours, for training to improve product knowledge.
Remember, being a travel agent isn’t just about booking flights; it's about creating unforgettable experiences for your clients. So, pack your enthusiasm, grab your metaphorical passport, and let’s explore the world together!
Where you’ll work
CLARKS COURTYARD
145 GRANVILLE STREET
BIRMINGHAM
B1 1SB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
P.T.P. TRAINING LIMITED
Your training course
Travel consultant (level 3)
Equal to A level
Course contents
Your training plan
- Travel Consultant Level 3 (A level) Apprenticeship Standard
- The training schedule has yet to be agreed. Details will be made available at a later date
Requirements
Desirable qualifications
GCSE in:
- English (grade 5)
- Maths (grade 5)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
- Patience
About this company
Travel Club Elite is a Premium and Luxury Holiday travel agent. Top travel agent for Club Med, Neilson, Mark Warner, Inghams, Cox and Kings, Wendy Wu, Hurtigruten, SilverSea Cruises & More. Rated 5 star on Trust Pilot ABTA members for 39 Years.
After this apprenticeship
- There may be a full time position available for the right candidate
Ask a question
The contact for this apprenticeship is:
P.T.P. TRAINING LIMITED
PTP Recruits
ptprecruits@ptp-training.co.uk
The reference code for this apprenticeship is VAC1000279813.
Apply now
Closes in 27 days (Wednesday 30 October at 11:59pm)
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