Business Administration Apprentice

Summary

Madani Schools Federation wish to appoint an enthusiastic and talented business administration Assistant for the Boys School. As an administration apprentice, you will come into daily contact with our staff, students and parents so will need to have a friendly and approachable manner.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Fixed term for 19 months, Monday - Friday, 8.15am -4.15pm.
37 hours a week
Possible start date: Friday 1 November
Duration: 1 Year 7 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will receive comprehensive training from our admin team and your apprenticeship provider. Additionally, you will be given dedicated study time and support to help you successfully complete your apprenticeship.

Your daily tasks will include:

Welcoming visitors and managing reception duties
Producing a variety of documents using software packages such as Microsoft Word and Excel
Handling standard enquiries by telephone or in person from pupils, parents, staff, and the wider community
Maintaining stationery stock levels
Assisting with the creation of the school newsletter
Sending out communications via parent mail - Scheduling and organizing appointments and meetings
Supporting the preparation and coordination of school events
Managing and updating school records and databases
Assisting with filing and other administrative tasks
Supporting the implementation of school policies and procedures
Collaborating with staff to ensure a smooth daily operation of the school office

Where you’ll work

77 Evington Valley Road

Leicester

LE5 5LL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF ENGLAND TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard
Functional skills in maths and English if required
5 Additional day courses with HOET
1-1 sessions with educator remote via teams every 3 weeks

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

High quality dedicated Training and CPDL Development programme. Pension scheme –Local Government Pension Scheme. Free and confidential advice, information and counselling service. Free onsite parking. Free daily Staff dining. Close proximity to train and bus services. Hire purchase Cycle to Work scheme. Health and wellness sessions and discounts.

About this company

Our most recent inspections for both, Madani Girls and Madani Boys School were graded as ‘Good’, with many exemplary and outstanding elements. Our latest summer key performance information demonstrates that both of our schools are amongst the very best schools in the city of Leicester, Leicestershire, and the region in terms of progress and attainment and in the top percentiles in the DfE's published table of schools in the country overall.

https://madani.school/ (opens in new tab)

After this apprenticeship

It is hoped on successful completion of the apprenticeship programme a permanent position will be offered, however this isn’t guaranteed

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Rachel OConnor

rachel.o'connor@hoet.co.uk

01788 820132

The reference code for this apprenticeship is VAC1000279761.

Apply now

Closes in 17 days (Monday 21 October at 11:59pm)

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