IT Support Apprentice
ALWAYS NETWORKS LTD
Barnsley, S75 1HQ
Closes in 21 days (Friday 25 October)
Posted on 30 September 2024
Contents
Summary
You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Maintaining and supporting cyber security by following policies and promoting best practices.
- Annual wage
- £13,000 a year
- Training course
- Information communications technician (level 3)
- Hours
-
All details will be confirmed at interview
37 hours a week
- Possible start date
-
Monday 4 November
- Duration
-
1 Year 4 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- To maintain a high degree of personal and friendly customer service
- Recording and responding to service desk tickets received by telephone, email or other means
- Provide first line investigation of both hardware and software faults
- Resolve basic problems associated with operating systems, network, software, hardware and peripherals
- To take ownership of issues by carrying out troubleshooting to implement temporary or permanent fixes with the aim of restoring service to the user as soon as possible; escalating incidents to other support teams where necessary
- Other duties in accordance with role and expectations - to be discussed in the interview
Where you’ll work
7 Morston Claycliffe Office Park
Whaley Road
Barnsley
S75 1HQ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
QA LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Non judgemental
About this company
Always Networks is an IT Managed Service Provider (MSP). Our aim is to provide trustworthy IT solutions to small and medium businesses, delivered in plain, understandable language. Alongside IT support, we often deliver IT automation, to optimise business processes.
Company benefits
Company funded Private Healthcare plan (once graduated) Breakfast is also provided on a Friday Upcoming paid Christmas party at the end of the year for the successful candidate too!
After this apprenticeship
- The role offers the opportunity to progress into a permanent position, as well as cement a position in a growing organisation
Ask a question
The contact for this apprenticeship is:
QA LIMITED
The reference code for this apprenticeship is VAC1000279753.
Apply now
Closes in 21 days (Friday 25 October)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.