Business Administration Apprentice - Property Management – Find an apprenticeship

Summary

Metta Property Management is a specialist property management company dealing with blocks of flats only and are leasehold experts. If you are looking for a career in property and want to work with an Award-Winning company, they are looking for a meticulous individual to join their team.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm.
37 hours a week
Possible start date: Thursday 31 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Build a good working relationship with both residents and clients of the company
To ensure the managed properties are well maintained and any repairs or issues are dealt with promptly and efficiently
Maintain a professional and welcoming presence at the office unless called away on other duties
To be a positive representative of Metta Property Management at all times
To undertake reasonable additional duties as required
To save all documents received electronically on Shared Drive, using the company policy for naming, and saving documents so they can be located by everyone within the team
To work closely in co-operation with the senior property manager
To provide weekly reports in relation to managed properties with regards to outstanding issues
To answer enquiries by telephone and email ensuring to adhere to the company policy for turnaround times

Where you’ll work

Metta Property Management

803 London Road

Leigh-on-Sea

Essex

SS0 9SY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RM TRAINING (UK) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The qualification available is a Business Administrator Level 3 Apprenticeship Standard qualification
This will enable you to succeed within the job and be offered a permanent position based on hitting your targets that will be agreed upon with 1-2-1s and reviews regularly
Functional Skills in maths and English, if required

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Administrative skills
Team working
Initiative

About this company

Metta Property Management was founded by Abby Brealey MIRPM AssocRICS with the driving force to change the industry – for the better. We put our heart and soul into providing a service which enables us to be the managing agent of choice for properties in Essex, London and Surrounding areas. All property managers have a wealth of knowledge and experience on all legal, compliance and health and safety issues that may affect the property. Metta Property Management is an ethical company regulated by the Royal Institution of Chartered Surveyors. As a RICS regulated company, we adhere to the RICS code of practice and reconcile accounts regularly. We are proud to demonstrate to you that we provide an excellent service at an affordable price. Transparency is central to our company ethos and we are proud members of ARMA.

http://www.mettapropertymanagement.co.uk/ (opens in new tab)

After this apprenticeship

Our apprenticeship property managers will have a direct route into moving within the business as a property administrator, Trainee property manager or fully-fledged property manager depending on the level of the applicant at the end of the process
We also have other roles within the business that may be more suited to the applicant's skillset and this will be determined and agreed with upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

Katie

katie@rmtraining.co.uk

01702 782001

The reference code for this apprenticeship is VAC1000279681.

Apply now

Closes in 26 days (Wednesday 30 October at 11:59pm)

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Business Administration Apprentice - Property Management

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