Level 3 ICT Apprenticeship
PLUME SCHOOL
Maldon, CM9 6AB
Closes in 13 days (Sunday 20 October at 11:59pm)
Posted on 30 September 2024
Contents
Summary
The successful candidate will be responsible for maintaining ICT systems; 1st line support; includes support and maintenance of computer hardware and software. This is a 'help desk' type ICT apprenticeship within a large secondary school in Maldon, Essex.
- Annual wage
- £12,514 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Monday - Friday, 8.30am - 4.30pm
37 hours a week
- Possible start date
-
Monday 4 November
- Duration
-
1 Year 6 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Make sure the helpdesk is up to date and jobs are logged to the relevant support staff
- Install and test new peripherals
- Follow instructions to support the use of hardware, such as installing drivers
- Perform basic PC hardware repairs and upgrades
- Diagnose and resolve basic PC, printer, peripheral and software faults
- Install complete applications and set software options, such as default directory
- Carry out any required maintenance of applications. (e.g. install service packs)
- Install and maintain standard network cabling
- Perform basic diagnostic and recovery routines on network equipment
- Follow detailed instructions to configure network clients
- Follow instructions to maintain user accounts and permissions
- Perform technical administration tasks as required
- Ensure basic safety checks are carried out and escalate problems as required
- Follow relevant H&S procedures and raise awareness among staff, pupils and other users
- Note risks to ICT systems and suggest precautions
- Follow extended maintenance procedures according to a defined schedule
- Implement and suggest improvements to school backup, virus protection and security policies
- Search knowledgebase/logs of previous calls to inform diagnosis and resolution
- Record detailed diagnostic information
- Work to a clearly defined service definition and note problems in maintaining service levels
- Track external support calls
Where you’ll work
Fambridge Road
Maldon
CM9 6AB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CHELMSFORD COLLEGE
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Information Communications Technician Level 3 Apprenticeship Standard:
- Training will delivered in the workplace on a 'one to one' basis with a work based tutor
- This will occur on a monthly basis, there is no college day release
Requirements
Essential qualifications
GCSE in:
- Maths and English (grade 4-9)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Logical
- Initiative
Other requirements
Please make sure you are able to travel to work easily. There is no train station at Maldon so bus routes would need to be checked unless you are able to drive.
About this company
Currently the third largest secondary school in Essex as a single academy trust and growing, we are focussed on enhancing our future structure and have roles where we are seeking people who can bring fresh perspectives and new variety for the benefits of our students. At Plume Academy you will find the space to develop your talents, the freedom to contribute and the opportunity to grow as part of our welcoming and inclusive family.
After this apprenticeship
- The apprentice should have the ambition to progress as an ICT technician within the school
- The school is looking to grow the team
Ask a question
The contact for this apprenticeship is:
CHELMSFORD COLLEGE
David Cornwell
Cornwelld@chelmsford.ac.uk
01245293119
The reference code for this apprenticeship is VAC1000279660.
Apply now
Closes in 13 days (Sunday 20 October at 11:59pm)
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