Apprentice Finance Officer

Summary

This role encompasses the preparation of weekly payment runs to a number of services and day-to-day management of inboxes, telephone and internal queries, management and maintenance of accounts across several systems, and posting of purchase ledger documents.

Annual wage: £12,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday. 9am - 5pm. 30 minute lunch break.
37 hours a week
Possible start date: Monday 18 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Daily duties:

To work under the direction of the line manager to administer queries and prepare payment runs
Process purchase ledger documentation
Proactively handle enquiries, delivering excellent customer service by responding to all queries within agreed service level agreements
Proactively work alongside North Somerset Council in-house teams
Update and maintain relevant finance and accounting systems
Review and update procedure guides ensuring continuous process improvement
Ensure compliance with all health and safety legislation and associated codes or practices, and to complete regular online training sessions

Where you’ll work

Liberata - Town Hall

Walliscote Grove Road

Weston super Mare

BS23 1UJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Admin Level 3.
English and Maths functional skills, if not already obtained.
End point assessment preperation

Requirements

Essential qualifications

GCSE in:

English (grade 4/C or equivalent)
Maths (grade 4/C or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Number skills

About this company

Liberata is a trusted, innovative partner that helps public and commercial sector businesses transform, automate, deliver and run services. These are often highly specialised, white-collar processes where business knowledge is critical at every stage, such as accounting and financial transactions, collecting revenues, administering benefits, HR and payroll transactions and related customer services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise. Working in partnership with our clients and using our 40 years’ experience we understand their requirements and offer services and solutions that help them achieve results. We pride ourselves on being responsive to our clients’ needs and adapt and innovate to offer the best support. At Liberata we keep our customers at the centre of everything we do. We strive to deliver inspiring outcomes for the clients and customers we service. Our company values define how we do things, what we stand for, now and into the future. We exist to build trust between ourselves and our clients.

https://liberata.com/ (opens in new tab)

Company benefits

25 days holiday per annum, plus bank holidays. Defined contributory pension scheme. Access to employee wellbeing initiatives. Company sick pay. Occupational health advice and support. Free eye tests. Free annual flu jab. Flexible working options.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

While specific vacancies cannot be guaranteed upon completion of the apprenticeship, Liberata values the contributions of its apprentices and recognises their potential for growth within the organisation. As such, apprentices who demonstrate dedication, professionalism, and a strong work ethic will be encouraged to apply for relevant vacancies that may arise within Liberata.

Ask a question

The contact for this apprenticeship is:

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Sharna Thomson

sharna.thomson@weston.ac.uk

The reference code for this apprenticeship is VAC1000279659.

Apply now

Closes in 8 days (Tuesday 15 October at 11:59pm)

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