Business Administrator Apprenticeship

Summary

Big Parking are seeking a highly organised and motivated Business Administrator Apprentice to join our team at Big Parking. This apprenticeship offers a unique chance to gain hands-on experience in the dynamic events industry, where we manage parking and traffic logistics for some of the UK's biggest sports and music events.

Annual wage: £14,144 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: ● Monday to Friday. ● Weekend availability (as required by event schedules).
42 hours a week
Possible start date: Saturday 30 November
Duration: 1 year 2 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Learning and Development: Participate in a structured training program, gaining
practical experience in customer service, account management and office etiquette
Support: Assist the team with daily operations, including scheduling and organising staff
Project Involvement: Contribute to our busiest periods within the events industry under the guidance of experienced mentors
Documentation: Help with maintaining accurate records, reports, and documentation as required
● Team Collaboration: Work closely with colleagues to ensure smooth operations and successful project delivery
Continuous Improvement: Actively seek opportunities to learn and improve skills, taking on new challenges as your experience grows

Where you’ll work

SCHOOL LANE

EXHALL

COVENTRY

CV7 9GF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Apprenticeship Standard
You will attend Coventry and Warwickshire Chamber of Commerce Training once a week based in Radford, Coventry.

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Mathematics (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills

About this company

At Big Parking, we pride ourselves on our successful track record in event management, having worked on prestigious events such as the Rugby World Cup, Olympics, and Champions League Final. As a Business Administrator Apprentice, you'll play a crucial role in supporting our operations and ensuring our events run smoothly.

Company benefits

● Company events ● Discounted or free food ● On-site parking

After this apprenticeship

This is a great opportunity to kickstart your career in an office and gain hands-on experience in the events industry.

Ask a question

The contact for this apprenticeship is: