Apprentice Business Administration Assistant

Summary

Due to the continuous growth of the company, we are now recruiting for an Apprentice Business Administration Assistant, we offer a fast paced environment and are looking to expand and support the existing team, you will receive full and ongoing support with your apprenticeship and continued growth within the business.

Annual wage

£13,312 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday - Friday 08.30 - 17.00

40 hours a week

Possible start date

Monday 21 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The candidate will undertake general administration duties and provide full support to the Office Administrator. Duties will include:

· Professionally answering incoming calls and dealing with customer enquiries

· Dealing with incoming and outgoing mail, preparing, scanning and filing documents

· Ordering and maintaining stationary, office supplies and engineering components

· Data processing including Sage Line 50

· Contribute to the ongoing development of internal organisational processes and systems

·

Key Requirements:

· A knowledge of Sage Accounts would be advantageous (Not essential)

· Proficient in Microsoft Word, Excel and Outlook

· Professional telephone manner

· Must possess well developed communications skills

· Have a 'can do' attitude

· Possess a friendly, enthusiastic and approachable manner

· Ability to listen and take instructions

· Have the ability to work under pressure

Where you’ll work

UNIT 9 BROOKFIELD BUS PK

MUIR ROAD

AINTREE

LIVERPOOL

L9 7AR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MERCURI INTERNATIONAL (UK) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will undertake 121's with their dedicated learning and development coach, live teaching and learning sessions via teams, with as much adhoc support as required, we offer a blended approach to delivery and utilise an e-portfilo site BUD.

More training information

The training programme is delivered in a modular sequence, taking into account the standard, but also the needs of each individual and their business requirements, project and business based.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

You will receive 21 days holiday plus bank holidays. Company Christmas shutdown. Free parking on site. Free tea and coffee.

About this company

Pump Logic Limited is a forward-thinking engineering firm based in Liverpool specialising in the sales, service, repair and installation of all types/brands of pumps, motors and ventilation. As part of a larger group, Pump Logic is the UK arm of EFAFLU Pumps and Ventilation. All EFAFLU products for the UK market are imported through Pump Logic and distributed through our network of customers nationwide.

https://www.pumptechnology.co.uk/Efaflu-pumps/ (opens in new tab)

After this apprenticeship

· Pump Logic are a small but progressive company, they are growing and see the business administration apprentice as being part of that growth, their ethos is to share the success and reward that growth, the salary structure is competitive and will reflect your experience, ability and age

· When opportunities arise for progression, the company look towards internal promotion

Ask a question

The contact for this apprenticeship is:

MERCURI INTERNATIONAL (UK) LIMITED

Bernadette Stone

bernadette.stone@mercuri.co.uk

07552529792

The reference code for this apprenticeship is VAC1000279388.

Apply now

Closes in 8 days (Monday 14 October at 11:59pm)

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