Sales Apprentice (Comtek System Solutions)

Summary

We seek a motivated and enthusiastic Sales Apprentice to join our dynamic team. This apprenticeship is an excellent opportunity for someone looking to start a career in sales within the IT industry. The successful candidate will receive on-the-job training and mentorship, gaining experience in various aspects of the sales process.

Annual wage

£15,000 a year

Minimum wage rates (opens in new tab)

Salary: £15,000 per annum. Plus Commission of 7% of profit after the first £15,000

Training course

IT technical salesperson (level 3)

Hours

Monday to Friday. Shifts to be confirmed.

37 hours a week

Possible start date

Monday 6 January

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Lead Generation:

Identify and research potential clients
Assist in developing and executing lead generation strategies
Maintain and update customer databases

Sales Support:

Assist in the preparation of sales presentations and proposals
Support the sales team in scheduling meetings and follow-ups
Respond to customer inquiries and provide information about our services

Customer Relationship Management:

Help manage and maintain relationships with existing clients
Assist in conducting customer satisfaction surveys and feedback collection

Market Research:

Conduct market research to identify trends and opportunities.
Monitor competitor activities and report findings

Training and Development:

Participate in sales training programs and workshops
Learn about our products and services, as well as the IT industry
Develop skills in CRM software, sales techniques, and customer service

Where you’ll work

COMTEK

2 HENSON CLOSE

SOUTH CHURCH ENTERPRISE PARK

BISHOP AUCKLAND

DL14 6WA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIREBRAND TRAINING LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
Logical and creative thinking skills
The ability to interact effectively and professionally with a range of different types of customer
Ability to think analytically and to solve problems
Ability to work independently and to take responsibility
Ability to work with a range of internal and external people
Ability to communicate effectively in a variety of situations
Ability to operate in a secure manner

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.

Firebrands course is delivered either online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship:

CompTIA IT Fundamentals+
Masterclass 1 - Engaging the Customer
Masterclass 2 - Negotiation Skills
Masterclass 3 – Becoming the next top seller

Key areas covered are:

Communication skills
Customer service
IT Infrastructures
Effective Sales Techniques (Negotiation, Objection Handling & Closing)
Data Security
Problem Solving
Project Management

Requirements

Essential qualifications

GCSE in:

5 GCSE's including English Language and Maths (grade A*-C/9-4 or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Organisation skills
Team working
Interpersonal skills
Eagerness to learn
Proactive attitude
Time management skills
Proficient in Microsoft Office

Other requirements

Driving is preferable as client visits may be needed further into the apprenticeship.

About this company

Comtek offer a centrally managed solution for your companies’ information communication technology needs. We conceive, design, supply, install and, most importantly, support companies with their information and communication technologies.

Company benefits

• Competitive apprenticeship salary • Comprehensive training and mentorship • Opportunity for career progression within the company • Access to company resources and industry events • Supportive and collaborative work environment

After this apprenticeship

The role offers a permanent role upon completion of the apprenticeship depending on performance.

Ask a question

The contact for this apprenticeship is:

FIREBRAND TRAINING LIMITED

Raymond Duke

Raymond.Duke@estio.co.uk

02038342872

The reference code for this apprenticeship is VAC1000279327.

Apply now

Closes in 19 days (Monday 16 December at 11:59pm)

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