Apprentice Business Administrator With Clinical Coding
Reach Healthcare
Lordswood, ME5 8TJ
Closes in 24 days (Friday 25 October at 11:59pm)
Posted on 26 September 2024
Contents
Summary
The overall aim of the Business Administrator will be to work collaboratively with our current reception and admin team to manage reception and to assist with other general administration including clinical coding. You will be enrolled on the Business Administrator Apprenticeship Level 3 with Clinical Coding Embedded with PMA Ltd.
- Annual wage
- £12,480 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.30pm (1 hour for lunch).
37 hours a week
- Possible start date
-
Friday 1 November
- Duration
-
1 Year 8 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Job summary:
The overall aim of the Business Administrator will be to work collaboratively with our current reception and admin team to manage reception and to assist with other general administration including clinical coding.
Administration:
- Follow practice protocols to ensure consistent and high quality care is provided to our patients
- Carry out administrative tasks relating to patient records
- Photocopying, filing, collating documents
- Shredding, maintaining stationary supplies, ensuring office equipment is functional
- Use of various IT systems and packages
- To have a thorough knowledge of all practice procedures
Scanning
- Sort and date stamp all incoming patient-related mail.
- Scan patient-related documents onto their medical record using read codes as agreed by the clinical team
- Ensure incoming letters are scanned onto the patient record
- Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures.
- Sorting incoming mail into workflow and non workflow
Identify appropriate team/person for workflow to be forwarded to
Processing incoming emails into the Practice
Coding
- Identify relevant clinical information contained in patient correspondence
- Code or free text the clinical information on to the patient record
- Deal with queries relating to coding
Reception
- Receiving patients, consulting with members of practice team
Handing completed repeat prescriptions to patient and checking names and address. - Answering, screening and directing incoming calls promptly and efficiently
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision - Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with individuals in other agencies to meet patients’ needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize people’s needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Where you’ll work
Lordswood Healthy Living Centre
Sultan Road
Lordswood
ME5 8TJ
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
PMA LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
- The successful apprentice will be enrolled on the Business Administrator Apprenticeship Level 3 with Clinical Coding Embedded with PMA Ltd. This will include Functional Skills in English and maths if required.
Requirements
Desirable qualifications
GCSE or equivalent in:
- English (grade Grade 4/C or above)
- Maths (grade Grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
About this company
each Healthcare is looking to merge with Medway Medical Group to help us continue to provide high-quality, local, GP services for all our patients. The proposed merger will make sure the two practices can work better together and prepare for the future. Modern GP practices are busy and our patients have a diverse range of needs. By making better use of our staff and resources, we can improve how we support our patients now and over the coming years.
After this apprenticeship
- View to offering a permanent position at the end of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
PMA LTD
Karen
karen.berry@pma-uk.org
The reference code for this apprenticeship is VAC1000279309.
Apply now
Closes in 24 days (Friday 25 October at 11:59pm)
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