Apprentice Business Administrator with Social Media

THE HOME HUB SUPPORTED LIVING LTD

London, SE27 0SH

Closes in 12 days (Sunday 20 October at 11:59pm)

Posted on 26 September 2024


Summary

To carry out various administrative duties, with some social media content. Role includes data entry, managing files, diary management. This is an excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly environment.

Annual wage
£9,984 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.30am - 3.30pm.

30 hours a week

Possible start date

Monday 21 October

Duration

1 Year 1 Month

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • To carry out various administrative duties, with some social media content. We deliver a highly professional and efficient residential lettings service across South West London
  • Meet and greet all people entering the office as appropriate
  • General administrative duties
  • Answering phone as required and dealing with queries where possible and/or taking accurate messages
  • Dealing with queries and enquiries from clients and processing these
  • Data entry - updating details, creating new entries, editing details
  • Liaising with new and current customers
  • Managing files
  • Send emails/letters
  • Sales and marketing - marketing available properties
  • Social media
  • Carrying out property research, including marketing procedures through portals, websites and various databases
  • Putting together, printing and sending out property lists
  • Assisting sales team members
  • Diary management
  • Filing office general office paperwork, sales paperwork

Where you’ll work

1-2 the Garages

Adjacent to 1 Thornlaw Road

London

SE27 0SH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DAVIDSON TRAINING UK LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    • Full training will be given leading to a recognised Business Administrator Level 3 Apprenticeship Standard Qualification
    • Full on-the-job training will be delivered
    • Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
    • You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade 4-9 or A*-C)
    • Maths (grade 4-9 or A*-C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Organisation skills
    • Team working
    • Initiative
    • Good level of spoken English
    • Self-motivated
    • Personable
    • Punctual
    • Enthusiastic
    • Positive
    • Efficient

    About this company

    At The Home Hub Supported Living we provide residential, domiciliary and personal care, our aim is to deliver first class quality care and support to adults with learning disabilities, challenging behaviour and communication difficulties. Our multi-disciplinary teamwork within the community and pride themselves on respecting the needs, rights, choices of all individuals and encouraging independence.

    https://www.thehomehubsupportedliving.co.uk/ (opens in new tab)

    After this apprenticeship

    To gain a full-time position in the company once the apprenticeship is completed.

    Ask a question

    The contact for this apprenticeship is:

    DAVIDSON TRAINING UK LIMITED

    Gemma Barr

    gemmabarr@davidsontraining.com

    07399586723

    The reference code for this apprenticeship is VAC1000279184.

    Apply now

    Closes in 12 days (Sunday 20 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.