Apprentice Tool Hire Controller

Summary

If you want to be part of a company with a fun and engaging culture where you will be given opportunities for training and career advancement, then this could be the role for you. As our Apprentice Tool Hire Controller, you will work with a broad range of teams, giving you a real insight into the running and workings of our business.

Annual wage

£15,964 a year

Minimum wage rates (opens in new tab)

£307 per week

Training course

Business administrator (level 3)

Hours

37.5 hours per week Monday to Friday. Working a choice of hours either 8am to 4pm, 8.30am to 4.30pm or 9am to 5pm.

37 hours a week

Possible start date

Monday 2 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The focus of this role is to provide administrative support to a broad range of teams including accounts, sales, drivers, workshop, warehouse and our hire desk.

Reporting to our General Manager you will work in a small
team and the key responsibilities you will learn and then
deliver include the following:

• Answer the phone, deal with queries from customers and raise queries with suppliers in a professional and prompt manner.
• Understand the equipment we supply so that you can make recommendations
• Raise purchase orders, check purchase ledger, and enter invoices.
• Complete a range of depot related administrative tasks such as processing paperwork and checking contract paperwork for accuracy.
• Support a broad range of teams with general administrative and project work including sales, accounts, and marketing
• Take ownership for your own performance and training and proactively drive your learning and development
• Challenge the status quo and champion continuous improvement and change
• Live The Hireman’s 7 Standards of Service

Where you’ll work

Unit 4, McNichol Drive

Park Royal

London

NW10 7AW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEIR TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The candidate will complete an apprenticeship within the agreed
subject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in Maths and English if required.

The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.

Requirements

Desirable qualifications

GCSE in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative
Microsoft Office Excel
Work independently
Personal commitment
Self-motivated
Willingness to learn
Punctual and reliable

Other requirements

Please ensure you give as much detail as possible with your application and check your commute time/method. The role is depot based.

About this company

Established in 1985, The Hireman is a growing family business that provides tool and equipment services to professional contractors working in London and the Home Counties. We’re successful because we go out of our way to help our customers, we value our people, and we give them opportunities for training and career advancement.

https://www.thehireman.co.uk (opens in new tab)

After this apprenticeship

We are looking for candidates who want to progress in our business so there are real opportunities for career advancement for the right person upon successful completion of their apprenticeship.

Ask a question

The contact for this apprenticeship is:

WEIR TRAINING LIMITED

Matt Noyce

mnoyce@weirtraining.co.uk

07885 881069

The reference code for this apprenticeship is VAC1000279176.

Apply now

Closes in 8 days (Monday 25 November at 11:59pm)

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