Apprentice Business Administrator

Summary

This role offers a fantastic opportunity to start a career with Techplus Limited, working in our Lowestoft office, training to become an administrator. You will work alongside an expanding, professional & successful team & work with a variety of clients with different requirements, allowing for a wider range of knowledge to be gained.

Annual wage: £12,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 08.30 - 16.00.
35 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This opportunity allows for the apprentice to work in a small intimate environment with vast experience in all departments; Enabling the apprentice to be a part of all discussions and planning within the company.

You will receive training in:

Answering phone calls, taking messages and connecting calls to various department
Communicating with clients through email and building positive relationships with them
Preparing documents through editing and printing
Managing the recruitment inbox for potential candidates that will suit the current roles needing to be filled
Assisting with the management of company candidate database
Supporting various departments with administration
Attendance of company meetings
Screening of candidate certification – validation and competency checks
Assistance in company marketing including social media
Booking training, travel and accommodation for personnel
Working along side all the departments and working collaboratively with all in the office

Where you’ll work

PRISCILLA HOUSE

MOBBS WAY

LOWESTOFT

NR32 3BE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EAST COAST COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Workplace training and learning, together with weekly college attendance – at our Lowestoft Campus – on Wednesdays between 09.30 and 16.00.
Level 3 Business Administrator Apprenticeship Standard.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Team working
Initiative
Knowledge of Microsoft Office

Other requirements

The use of computers daily. Meetings outside the workplace.

About this company

Techplus are a bespoke provider of Engineering personnel into the Energy sector, our portfolio of Engineering contractors is diverse, and we provide both blue- and white-collar personnel to our clients, ranging from offshore trades through to office based Project Managers. We utilise our years of Operational experience in the Energy sector to ensure we can provide the highest quality service to our clients. The speed of change in business is greater than it’s ever been, we aim to meet the needs of our clients in this environment by providing skilled personnel to meet the challenges facing our clients. Effective, strategic relationships between clients and the providers of personnel and services is key to ensuring success. By offering a full recruitment service across our chosen sectors, we become business partners to our clients, ensuring their contingent workforce is high quality, always reliable and easily accessible.

http://www.techpluslimited.com (opens in new tab)

After this apprenticeship

Potential for employment after the apprenticeship, depending on performance
With gaining experience in all our departments, this will open the door to finance, operations (Rope Access) and recruitment

Ask a question

The contact for this apprenticeship is:

EAST COAST COLLEGE

Hollie Bartram

h.bartram@eastcoast.ac.uk

01502 273250

The reference code for this apprenticeship is VAC1000279161.

Apply now

Closes in 19 days (Wednesday 16 October at 11:59pm)

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