Business Administration Apprentice

Summary

Miller Freeman are a well-established and family-run Construction and mechanical Company who is offering an exciting opportunity. Known for a supportive and collaborative work environment, Providing a unique chance to gain practical experience and develop key skills, with potential for long-term position within the company.

Annual wage

£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

Annual bonus based on work performance.

Training course

Business administrator (level 3)

Hours

Monday to Friday 8am – 4:30pm

37 hours a week

Possible start date

Monday 28 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Handling customer enquiries via phone and email
Booking customer jobs
Take responsibility for administrative compliance e.g. fire protocol
Supporting other staff members with various tasks in the office when necessary
Undertaking a range of administrative duties including processing mail, photocopying, scanning and uploading documents, with proficiency using Microsoft Office
Ordering parts
Signing parts in to system
Organising subcontractors
Raising Purchase orders
Registering boiler warranties
Booking engineer training
Keeping vehicles compliant
Keeping compliance up to date.
General office duties

Where you’ll work

4 PARKYN ROAD

DAYBROOK

NOTTINGHAM

NG5 6BG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACCESS TRAINING (EAST MIDLANDS) LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business administrator Level 3.

Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.

The apprentice will spend 20% of their working hours in off the job activities and training.

Requirements

Essential qualifications

GCSE in:

English (grade 3 or above)
Maths (grade 3 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative
Non judgemental
Patience
Pride
Integrity
Positivity
Good core values

Other requirements

Face to face interview, Daybrook Office. Smart dress.

About this company

Constructions & facilities maintenance with a focus on the plumbing and heating and ventilation and AC sectors.

https://www.millerfreeman.org/ (opens in new tab)

After this apprenticeship

Full-time position working as an Office Administrator.

Ask a question

The contact for this apprenticeship is:

ACCESS TRAINING (EAST MIDLANDS) LTD

Chloe Burton

chloe.burton@atem.co.uk

The reference code for this apprenticeship is VAC1000279104.

Apply now

Closes in 18 days (Friday 18 October at 11:59pm)

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