HR Apprentice

Wyre Forest Health Partnership

Bewdley, DY12 2EF

Closes in 23 days (Monday 28 October at 11:59pm)

Posted on 20 September 2024

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Contents

Summary

To provide general HR support within the head office team at WFHP. 5 weeks annual leave plus bank holidays. Flexible working hours. Supportive team environment.

Annual wage
£13,468 a year

Minimum wage rates (opens in new tab)

Training course
HR support (level 3)
Hours
Flexible between 08:00 and 17:00. Days to be confirmed

37 hours a week

Possible start date

Sunday 10 November

Duration

1 Year 9 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Adverisement of job opportunities via NHS jobs, websites, social media, H&W TRAINING HUB.
  • Collation of CV's
  • Interview preperation and administration to include invites, room booking, question packs and assessments.
  • Recruitment paperwork to include the preparation of offer letters and contracts
  • Request and collation of references
  • Completion of DBSrequests and right to work process
  • Occupational health requests and collation
  • Confidentiality agreements
  • Completion of the new starter process, to include new starter forms, record management,on clarity and setting of holiday entitlements and appraisal requirements
  • Record vaccines and immunisations

Where you’ll work

Bewdley Medical Centre

Dog Lane

Bewdley

DY12 2EF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEART OF WORCESTERSHIRE COLLEGE

Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

    • Your training plan

    • HR Support Level 3 Apprenticeship Standard
    • The training will place place once a week, every Tuesday at Worcester campus

    Requirements

    Essential qualifications

    GCSE in:

    • Math and English (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Administrative skills
    • Team working
    • Initiative

    About this company

    We are a large practice with over 15,500 registered patients, providing a wide range of high quality medical services in Bewdley and the Wyre Forest Area.

    After this apprenticeship

    • The role has the potential to develop into a permanent position within the partnership
    • Future alternate careers/routes may include both clinical and non clinical options( eg reception, admin, healthcare assistant etc.

    Ask a question

    The contact for this apprenticeship is:

    HEART OF WORCESTERSHIRE COLLEGE

    Lindsay Prodger

    lprodger@howcollege.ac.uk

    01905743527

    The reference code for this apprenticeship is VAC1000278228.

    Apply now

    Closes in 23 days (Monday 28 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.