Administration Apprentice

EAST SUFFOLK SERVICES LIMITED

Suffolk, IP13 6ET

Closes in 14 days (Friday 4 October)

Posted on 20 September 2024

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Summary

If you are looking for an exciting opportunity where you can earn money as well as gaining experience and a recognised qualification, then look no further! A unique opportunity has arisen for an enthusiastic individual to join East Suffolk Services Limited’s Waste, Recycling and Street Cleansing Team as an Administration Apprentice.

Annual wage
£16,296.28 a year

Minimum wage rates (opens in new tab)

Salary increased to £22010.56 after 12 months

Training course
Business administrator (level 3)
Hours
days and times to be confirmed at interview

37 hours a week

Possible start date

Monday 21 October

Duration

1 Year 9 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Provide comprehensive administrative support to the Waste, Recycling and Street Cleansing Team. 
  • Deal with email and telephone enquiries from customers and assist with complaint resolution.
  • Assist in producing a variety of documents, minuting meetings, maintaining and updating records and compiling statistics.

Where you’ll work

Ufford Park Offices

Woodbridge

Suffolk

IP13 6ET

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STAFF SELECT LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Business Adminstration Level 3
    • Training carried out in the working environment
    • Online portfolio
    • Coach visits once a month

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4 or above)
    • Maths (grade 4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Logical
    • Team working
    • Initiative

    About this company

    East Suffolk Services Limited, a brand-new company launched on 1st July 2023, is an exciting place to work, delivering essential local services across the district.

    Company benefits

    A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

    After this apprenticeship

    Potential offer of full time position on completion of qualification.

    Ask a question

    The contact for this apprenticeship is:

    STAFF SELECT LTD

    Natalie Marchewka

    natalie.marchewka@novatraining.co.uk

    The reference code for this apprenticeship is VAC1000278131.

    Apply now

    Closes in 14 days (Friday 4 October)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.