Apprentice Office Administrator

Summary

We are looking for an enthusiastic Office Administrator Apprentice to join our vibrant and friendly team. You will be supported through your qualification with real experience to complement your learning. This position requires attention to detail, excellent organizational skills, and the ability to work in a fast-paced office environment.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 09:00 until 17:00
40 hours a week
Possible start date: Tuesday 26 November
Duration: 1 year 6 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Main duties & responsibilities include: -

Establish, develop and manage relationships with all appropriate parties, delivering exceptional client service.
Develop and maintain internal ‘team’ ethos through colleague respect, interaction, support and personal development assistance.
Assist in providing administrative support to the management team and ensure all tasks are completed to a high standard.
Greet visitors upon arrival in the building and arrange for the staff to collect them from reception or bring them to the relevant meeting room as directed.
Manage post and deliveries into the premises and ensure all are logged efficiently and those responsible notified of incoming deliveries.
Answer phone in a professional manner, distribute calls and take messages.
Assist to log and process all holiday and leave requests, including clash management.
Manage general company email inbox and phone inquiries.
Assist to manage all staff and operatives travel and accommodation bookings in line with company policy.
Supplier account reconciliation, analysis and reporting on weekly basis
Spend analysis and reconciliation of receipts and company credit card statement on weekly basis.
Collating and submitting data for reports when required.
Assisting in management of day-to-day office activities e.g. IT, Office / stationary orders
Updating databases and forecasts for various forms of data
Undertake PO administration tasks: - placing orders on sage, receipting orders on completion, compiling delivery tickets / order acknowledgements, PO’s and sign off packages to enable payment processing.
Assisting with stock an inventory management within warehouse and on sage system
Scan, print and file incoming and outgoing documents, ensuring they are properly organised and easy to access.
Raising Purchase Order’s on sage system, processing invoices and consolidating expenses
Liaise with management and other stakeholders of Johnston Fitout Group for providing general day to day administration and clerical support.
Ensure continuation of study, development of academic and practical skills and qualifications
Establish continuous professional development plan, short medium and long term to enable JSF (UK) Limited to support and develop your personal and professional aspirations.
Any other ad-hoc duties as assigned.

Where you’ll work

NETWORK CENTRE UNIT 10

AROUND AND ABOUT

DONCASTER ROAD

KIRK SANDALL

DN3 1HP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DN COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be at Doncaster College where you will access a wide range of facilities on offer.

Day release 
You will undertake the Business Administrator Standard.
Business administrator / Institute for Apprenticeships and Technical Education
You will undertake Functional Skills for English and/or Maths if needed

You will undertake both on and off-the-job training by a team of industry qualified professionals to give you the best skills, knowledge and experience that will help you become an Administrator of the future!

Requirements

Essential qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working

Other requirements

You must be able to travel to and from work and college. Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week). The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates

About this company

One element of JSF(UK) Limited core values is to guarantee client satisfaction, safeguarding and building on our close client relationships, generating repeat business with clients maintaining similar values.

After this apprenticeship

Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.

Ask a question

The contact for this apprenticeship is:

DN COLLEGES GROUP

Jamie Herrington

jamie.herrington1@don.ac.uk

The reference code for this apprenticeship is VAC1000277741.

Apply now

Closes in 4 days (Monday 25 November at 11:59pm)

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