Apprentice Junior Estate Agent

BALGORES PROPERTY SERVICES LTD

Gravesend, DA12 1ER

Closes on Thursday 31 October

Posted on 17 September 2024


Summary

An exciting and progressive opportunity with a renowned Estate Agents and Property Lettings Management. You will be ambitious to start you career in the growing sector of residential sales and learn with a team who holds a wealth of knowledge and understanding about the industry.

Annual wage
£11,315.20 a year

Minimum wage rates (opens in new tab)

There will be opportunities of commission to be gained.

Training course
Junior estate agent (level 2)
Hours
Monday - Saturday (with a day off in the week). Monday - Friday, 9.00am - 5.00pm. Saturday, 9.00am - 3.00pm (with 1 hour unpaid lunch).

34 hours a week

Possible start date

Monday 4 November

Duration

1 Year 1 Month

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The main functions will be the following, although are not definitive:

  • To register applicants onto the database
  • To book viewings by calling the data base and property matching, as well as downloading email and web leads requesting viewings
  • Obtaining regular feedback from viewings
  • Conduct property viewings
  • Prospecting - by calling data base of local property owners with potential property to sell and booking in valuations
  • Prospecting - by dropping door to door leaflets in specific areas, in roads where we have recently sold and to properties that have been on the market with other agents or withdrawn from the market
  • Front office -to meet and greet potential clients who come into the office and register their details on the system for sale or let
  • Print and hand out brochures to applicants visiting the office
  • Take part in the morning sales meetings and diary management for the day
  • Adhere to company policies and procedures and use of company systems on the pc and paper forms including any requirements for money laundering and GDPR
  • The successful candidate must hold a full UK driving licence and have access to their own vehicle, due to the nature of the role where you will have to conduct viewings

Where you’ll work

172 Parrock Street

Gravesend

DA12 1ER

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

Junior estate agent (level 2)

Equal to GCSE

Course contents
  • To demonstrate an understanding of the competitive market-place and commerciality of Estate Agency, Innovation, recognising opportunities and referrals.
  • To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.  Show effective decision making in order to ensure work and tasks are completed in line with instruction and on time, including the principles of productivity, diary management, prioritising, targets/objectives and to understand task setting.
  • To be able to work effectively with internal colleagues and external partners to achieve individual, team and business targets, identify solutions to problems, appreciate the importance of team working, and understand job roles and where they fit within the team.  To use appropriate communication and interpersonal skills such as active listening, engagement and managing ambition. 
  • Know how to manage the relationship with the customer.  Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette. 
  • Appropriate use of social media sites, ie. Facebook, Twitter, LinkedIn, and smartphone applications. 
  • Effective use of IT equipment and software, including specific sales and lettings packages, phone systems, use of mobile phones, measuring devices, dictation machines, damp meters, touch typing, cameras, PCs/laptops/tablets, multifunction copiers, cloud data systems (and data compliance), safety devices.
  • To be able to demonstrate presentation skills, viewing and selling properties, cross selling, lettings and referrals.  Standard methods of concluding sales; understanding needs. 
  • To have an understanding of active listening, active questioning, empathy, handling difficult people and situations, objection handling, public relations and research.  To be inquisitive, respectful, polite and know how to take control of a negotiation conversation.
  • Be able to apply a range of administrative skills in order to support the range of estate agency activities and related services.  An understanding of the importance and use of digital and hardcopy records, including appropriate software packages. Diary management, filing, making and receiving telephone calls.
  • Demonstrate both spoken and written ‘business English’ and the difference between internal and external communications etiquette (email, letter, telephone) and numeracy (use of percentages).  
  • Your training plan

    Level 2 Junior Estate Agent Apprenticeship Standard:

    • Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role 20% off the job learning required and evidenced in a log provided
    • End-Point Assessment conducted by an external provider (interview, portfolio and knowledge based test). The end-point assessment is designed to enable apprentices to demonstrate that they are fully competent in the skills knowledge and behaviours expected of individuals at this level
    • Delivery of this programme will be remote via "Teams"

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths and English (grade D / 3)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Organisation skills
    • Customer care skills
    • Team working
    • Patience
    • Full UK Driving Licence

    Other requirements

    Role requires someone with a full UK Driving Licence and have their own vehicle to use as part of the role. This is due to the viewings that will be part of the role. If you do not have this skill, your application will be automatically declined.

    About this company

    Balgores has multiple branches across Essex and Kent. Our estate agents in Gravesend are highly trained and knowledgeable experts in the property market. When searching for your dream home in Gravesend, our team will provide you with specialist advice and guide you in the right direction.

    https://www.balgoresproperty.co.uk/branches/estate-agents-in-gravesend (opens in new tab)

    After this apprenticeship

    • The employer is looking for someone to stay and grow with the business long-term, so there will be an opportunity to stay on full-time following the completion of the apprenticeship programme

    Ask a question

    The contact for this apprenticeship is:

    CROWN VOCATIONAL TRAINING LIMITED

    Sophie Chowdhury

    schowdhury@crownvt.co.uk

    The reference code for this apprenticeship is VAC1000277368.

    Apply now

    Closes on Thursday 31 October

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.