Business Admin Apprenticeship

Summary

Immediate start with an exciting opportunity for an enthusiastic individual, dedicated apprentice, seeking a new challenge, keen to learn and would like a career in joining our small and friendly team. We are a fast paced and growing business based in Tottington.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Thursday 8.30am – 5.00pm Friday 8.00am – 4.00pm
37 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Live interaction with internal and external customers
Understanding the core values of the organisation
General office duties including answering the telephone and passing on messages in an efficient and timely manner
Updating spreadsheets in Excel and on a Smartsheet document
Updating office systems and responding to general customers requests by email
Keeping the meeting room diary up to date on a weekly basis
Process requests for hospitality, stationery and operate a stock ordering and control system replenishing stock
Book/cancel meeting rooms and pool vehicles as requested and be responsible for hospitality
Assist with the input, maintenance and interrogation of record systems both manual and electronic
Handling enquiries from internal and external customers
Discuss customer needs
To assist with the production of documents and other correspondence
Carry out any other reasonable duties as required including providing cover where appropriate

Where you’ll work

26 Market Street

Tottington

Bury

BL8 4AD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BURY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator L3 Standard

Monthly Timetabled Classes

Requirements

Essential qualifications

GCSE in:

English (grade C/4 or above or equivalent)
Maths (grade C/4 or above or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Physical fitness

About this company

We are an independent insurance brokers based in Tottington, Bury. Our Clients value our integrity and trust us to take care of their insurance and risk requirements, as well as appreciating our imagination and the care we take. Our aim is to ensure that you secure the right policy from the right market at the right price. As independent intermediaries, BLS Insurance Services Ltd deals with a number of insurers, underwriters and underwriting agents. This means that we have no ties to any particular insurance company that would affect our motivation to give you the best policy at the best terms.

After this apprenticeship

On completion of the apprenticeship, a full time job may be offered.

Ask a question

The contact for this apprenticeship is:

BURY COLLEGE

The reference code for this apprenticeship is VAC1000277116.

Apply now

Closes in 28 days (Friday 18 October)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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