Business Development Executive Apprentice

LIGHTWAVERF TECHNOLOGY LIMITED

Aldridge, WS9 9AA

Closes on Wednesday 30 October

Posted on 13 September 2024

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Contents

Summary

Do you want a career in sales? Are you target driven and thrive on a challenge? Then this one is definitely for you! This is an exciting opportunity to join our busy and supportive team as a business development apprentice, where you'll be integral in the growth of our business by generating new business to meet and exceed your sales targets.

Annual wage
£16,000 a year

Minimum wage rates (opens in new tab)

The salary range for this role is £16000 - £19000 per annum basic pay, with the opportunity to earn up to an additional £10,000 in commission/bonus (On target earnings)

Training course
Sales executive (level 4)
Hours
Monday to Friday 9.00am - 5.00pm 30 minutes for lunch

37 hours a week

Possible start date

Friday 1 November

Duration

1 Year 6 Months

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Responsibilities:

  • Develop and implement effective follow-up strategies to nurture relationships and convert leads into sales and create and refine sales pitches to effectively communicate the value propositions of our products
  • Drive personal success through proactive efforts, ensuring a high level of self-motivation and independent work ethic without the need for micromanagement
  • Manage inbound leads and respond promptly to customer inquiries
  • Upsell and cross-sell to existing customers to increase sales revenue
  • Speak with end users and wholesalers to understand their needs and provide suitable solutions
  • Maintain a busy pipeline of potential leads and opportunities
  • Update the CRM system with accurate and up-to-date information on customer interactions and deals
  • Collaborate with cross-functional teams to identify and execute business development initiatives
  • Meet and exceed sales targets and performance metrics
  • Provide regular updates on sales pipeline and progress to management

 

Requirements:

  • Confident and customer-focused with excellent communication skills
  • Experience in telesales/phone calling is desirable
  • Strong English and maths skills
  • Ability to work independently and in a team environment.
  • Self-starter with a strong work ethic

 

Where you’ll work

Unit 1A Coppice Lane

Aldridge

WS9 9AA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

    • Your training plan

    • In addition to gaining practical experience in the role, you will also attain an NVQ 4 Sales Executive qualification which will help start your career and give you an insight into the business processes and procedures
    • Our training is delivered remotely via teams with a development coach, who will be available for support 24/7
    • You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours

    Requirements

    Essential qualifications

    GCSE in:

    • English and maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Team working
    • Initiative
    • Work independently
    • Strong problem solving skills
    • Chatty and loves talking!
    • Tenacious and goal driven
    • Positive attitude
    • Resilient

    Other requirements

    Benefits:•Comprehensive training provided, with access to further qualifications such as electrical certifications. •Strong career progression opportunities. •Free smart home starter kit for your own house. •Employee discount on products. •Free on-site parking available. •A supportive and collaborative work environment. •On-site kitchen facilities

    About this company

    LightwaveRF is a pioneer of the smart home technology sector and developed the first internet enabled devices in 2008. The Company’s market leading proprietary Internet of Things (“IoT”) platform, together with its applications and connected devices, provides its customers with fully integrated remote control and monitoring of light, heat, power and security.

    https://lightwaverf.com/ (opens in new tab)

    Company benefits

    •Strong career progression opportunities •Free smart home starter kit for your home •Employee discount •Free on-site parking •On-site kitchen facilities •Casual dress code •Company events •Company pension •Employee stock ownership plan

    After this apprenticeship

    • Sales progression route (partnerships, field sales, account management)
    • Electrical certifications

    Ask a question

    The contact for this apprenticeship is:

    DERBY BUSINESS COLLEGE LIMITED

    Heather Duffield

    heather@dbc-training.co.uk

    07375919487

    The reference code for this apprenticeship is VAC1000276941.

    Apply now

    Closes on Wednesday 30 October

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.