Apprentice Business and Legal Administrator

Summary

Here at Open Law we are offering an amazing opportunity for someone looking for an entry level position to join our team. Due to continuous growth, we are offering to support a learner to gain an apprenticeship supporting our Administration/Legal functions; the aim is to develop and have more responsibility during your apprenticeship.

Annual wage

£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

The wage may commence at the apprenticeship rate, however there is flexibility and is subject to review, depending on candidate experience.

Training course

Business administrator (level 3)

Hours

Monday to Friday 09.00 to 17.00.

37 hours a week

Possible start date

Monday 7 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The role will include various legal administrative duties with the aim to develop and have more responsibility during your apprenticeship. The role will include some of the following areas:

To support our legal team by performing general administrative duties including typing correspondence, minuting meetings, photocopying, filing, faxing, record keeping.

Providing excellent customer services to our clients, through incoming and outgoing calls, emails, face to face meetings or by correspondence.

Conduct legal research and gathering relevant information to progress a client matter.

Ensuring records are meticulously maintained and up to date.

Interacting with clients and other parties to facilitate communication and to support case management.

Assist Open Law in maintaining compliance with Anti-Money Laundering Regulations by providing through support in compliance checks, documentation, and reporting, ensuring adherence to all legal standards.

Demonstrate proficiency with Microsoft Office applications and other relevant software.

Understanding and following all relevant Open Law policies and procedures.

As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:

Attend and be punctual for all induction sessions.

Attend and be punctual for all lessons.

Complete all required assignments by the required deadline.

Build up your portfolio of evidence ongoing during your apprenticeship programme.

Access support from your tutor/assessor as and when required.

Access support from your manager with regards to any evidence requirements or support as and when required.

Attend all work-based training/support sessions.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

Where you’ll work

BRITANNIA MILLS

SLAITHWAITE

HUDDERSFIELD

HD7 5HE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

KIRKLEES COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The standard you follow will be dependent on previous experience. Should you not meet the requirements of the Business Administrator Level 3, you will be offered the level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the level 3 qualification.

Business Administrator Level 3 Apprenticeship Standard:

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

The business administrator is also expected to show initiative, managing priorities and your own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

You will cover the necessary Knowledge, Skills and Behaviours, gather evidence and attend workshop / taught classes throughout the duration then complete an End Point Assessment.

The End Point Assessment involves:

Portfolio Development
Presentation
Multi-Choice Test
Professional Observation
Professional Discussion and
Interview

You will be given paid time off for study to achieve your apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4/C or above or equivilent)
Business or Customer Service (grade 6/12 months, ideally)

Desirable qualifications

BTEC in:

ICT (grade Pass, Merit or Distinction)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Logical
Team working
Initiative
Use of Microsoft Packages
Excellent Timekeeping
Excellent attendance

Other requirements

You will also work at our Honley branch. Following applying for this vacancy the first stage, after your initial application, we will check eligibility and discuss the course. Please contact Nichola Barnes at Kirklees College on E-mail: apprenticeships@kirkleescollege.ac.uk or 01484 437054. NO CONTACT should be made with the employer at this initial stage, the College is more than happy to help you with any queries you may have. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Your employer will allow you time off for study and this will be part of your contract of employment. You should attend all required classes and keep up to date with any set work.

About this company

About Us At Open Law we have a collective passion to offer a different approach to law. We have experienced the ups and downs that life occasionally brings and feel we can help people on a more down to earth level. We are here to help and guide our clients through difficult or confusing situations. We view all of our clients as people first, we are committed to offering something that is often lacking in our profession; a quality service with the personal touch and support that you need, both now and into the future. If you find that you need our help our door is always open.

https://open-law.co.uk/ (opens in new tab)

After this apprenticeship

On successful completion of the apprenticeship this may lead to a permanent position with the employer and further progression.

Ask a question

The contact for this apprenticeship is:

KIRKLEES COLLEGE

Nichola Barnes

apprenticeships@kirkleescollege.ac.uk

01484 437054

The reference code for this apprenticeship is VAC1000276744.

Apply now

Closes in 9 days (Monday 30 September at 11:59pm)

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