Business Administrator Level 3 Apprenticeship
HUNTER & HUNTER (UK) LIMITED
EDGWARE, HA8 5NP
Closes in 2 days (Friday 29 November at 11:59pm)
Posted on 13 September 2024
Contents
Summary
An exciting opportunity has presented within an estate agency. If you possess good technical skills, are organised, able to think on the spot & communicate well, then this could be a fantastic chance for you to gain a combination of industry experience and a prestigious qualification.
- Annual wage
- £11,830 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday 11:00am – 17:00
35 hours a week
- Possible start date
-
Monday 2 December
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Property Maintenance: Responsible for the upkeep and maintenance of various properties managed by the estate agency, ensuring they meet safety, cleanliness, and aesthetic standards.
- Routine Inspections: Conduct regular inspections of properties to identify any maintenance issues such as plumbing leaks, electrical faults, or structural damage.
- Coordination of Repairs: Coordinate with contractors and service providers to schedule and oversee repairs and maintenance work, ensuring timely completion and quality of workmanship.
- Emergency Response: Be available for emergency maintenance calls, responding promptly to urgent repair requests such as heating failures, water leaks, or security breaches to minimize disruption to tenants and safeguard the property.
- Budget Management: Assist in budget planning for property maintenance expenses, monitoring expenditures to ensure they align with financial goals and recommending cost-effective solutions where possible.
- Documentation and Reporting: Maintain accurate records of maintenance activities, including work orders, invoices, and inspection reports. Provide regular updates to management regarding maintenance issues and resolutions.
- Administrative: Making sales and lettings files before, during and after the property has been let/sold, monitoring the emails to spot potential clients/issues. Being able to use social media to promote the business/work we do.
- Tenant Relations: Interact with tenants to address maintenance concerns and inquiries, providing excellent customer service and ensuring tenant satisfaction with property conditions.
- Compliance: Stay informed about relevant building codes, regulations, and health and safety standards, ensuring that properties meet all legal requirements and advising on necessary upgrades or modifications.
Where you’ll work
4 QUEENSBURY STATION PARADE
EDGWARE
HA8 5NP
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
E-CAREERS EDUCATION LIMITED
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
- E-CAREERS EDUCATION LIMITED
Your training course
- Business administrator
- Equal to Level 3 (A level)
Your training plan:
- Level 3 Business Administration qualification
- All training is undertaken online, through a combination of self-paced eLearning and live online classes
Requirements
Desirable qualifications
GCSE in:
- Maths & English (grade C/4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Critical thinking
Other requirements
Competent with Microsoft office & excel
About this company
Hunter & Hunter is a leading Independent Estate Agent in the North London area, our expertise and 50 years of combined experience allows us to provide a bespoke service to all our tenants, landlords, buyers and sellers.
After this apprenticeship
A potential full time role on successful completion of this apprenticeship
Ask a question
The contact for this apprenticeship is:
E-CAREERS EDUCATION LIMITED
Harprit Gill
harprit.g@e-careers.com
0203 198 7562
The reference code for this apprenticeship is VAC1000276645.
Apply now
Closes in 2 days (Friday 29 November at 11:59pm)
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