Customer Service/Admin Apprentice
Healing Surgery
GRIMSBY, DN41 7JB
Closes in 5 days (Friday 11 October at 11:59pm)
Posted on 10 September 2024
Contents
Summary
Healing Health Centre has an excellent opportunity for a Customer Service/Administration Apprentice to work within their busy office department. Role will include communicating with patients in person and via the telephone, and assisting with day-to-day tasks and enquiries.
- Annual wage
- £9,984 a year
- Training course
- Customer service practitioner (level 2)
- Hours
-
Monday-Friday, shifts to be confirmed.
30 hours a week
- Possible start date
-
Monday 21 October
- Duration
-
1 Year
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Answering calls; communicating with patients/other visitors in person
- Assisting with appointments
- Assisting with day-to-day enquires
- Liaising with staff members
Where you’ll work
WISTERIA DRIVE
HEALING
GRIMSBY
DN41 7JB
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
MCARTHUR DEAN TRAINING LIMITED
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
Level 2 Customer Service Practitioner Apprenticeship Standard:
- Functional skills in maths and English (if required)
- End-Point Assessment (EPA)
- One to one tutor assessor support in the workplace
- Attending weekly classes covering health and safety and equality and diversity and working towards completing the EPA
Requirements
Desirable qualifications
GCSE or equivalent in:
- GCSE English and Maths (grade C / 4 +)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
About this company
The practice aims to provide and maintain comprehensive and personalised patient care and service that is evidenced based, taking into consideration the available NHS resources. We aim to continue to improve the personal development of all staff to achieve our mission.
After this apprenticeship
- The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
MCARTHUR DEAN TRAINING LIMITED
Julie Curtis
Julie@mcarthurdean.co.uk
01482 307357
The reference code for this apprenticeship is VAC1000275886.
Apply now
Closes in 5 days (Friday 11 October at 11:59pm)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.