Business Admin Apprenticeship - Support Assistant Dura Sport – Find an apprenticeship

Summary

We are now looking for an enthusiastic individual with experience of working in basic administration or working with Microsoft packages to join our team. You will be working within a small group of 8 supporting the sales and operations team in the delivery of a wide range of workload.

Annual wage: £16,640 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: 8.30am - 5.00pm, with half hour off for lunch. Days to be confirmed.
40 hours a week
Possible start date: Friday 27 September
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Providing day to day assistance and responding telephone & email related enquiries
Greeting visitors, arranging refreshments accepting & arranging deliveries
Assisting in the preparation of sales quotations and contract file documents
Updating CRM system records as required to ensure file & document accuracy
Assisting in the sourcing & booking of accommodation for operations staff
Assisting in the administration of timesheets including filing & data inputting
Assisting in the organisation and distribution of company PPE & workwear
Visiting post office/bank/local suppliers as required

Where you’ll work

WEST POINT

58A WEST AVENUE

WIGSTON

LEICESTERSHIRE

LE18 2FF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship
Support with English and maths (if required)
Work based learning
End point assessment

More training information

Training delivered both face to face and online via masterclasses

Requirements

Essential qualifications

GCSE in:

English & maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Patience

About this company

Operating from our Head Office in Leicestershire, Dura-Sport currently employs over 20 full time staff. Our in-house team of highly skilled installers all hold CSCS cards and full plant licences. They are DBS cleared (enhanced) and our 'train and maintain' ethos means that the majority of our staff have been with us for many years. Dura-Sport's management team has over 90 years of experience collectively in the synthetic surfacing industry and are able to offer sound, reliable, common-sense advice on all aspects of synthetic sport and play surfacing and construction. Dura-Sport’s dedicated in-house pitch maintenance division - Dura-Sport Leisure Care was established in 2000 to provide a comprehensive maintenance and repair service for artificial sports pitches and play facilities nationwide. We hold the ISO 9001:15 certification for our Quality Management Systems and are a SAPCA (Sports & Play Construction Association) Principal Contractor and members of Constructionline (Gold), CHAS (Advanced), Safe Contractor, SSIP Aclaim H&S, APi, FSPA and RoSPA. We are an ECB Approved Supplier of our Approved DSi-pro and DSi-pro Vision cricket pitch systems and hold the ECB Code of Practice accreditation for the Design and Installation of Non-Turf Cricket Facilities.

https://www.dura-sport.co.uk/ (opens in new tab)

Company benefits

20 days holiday plus Bank Holidays, Day off on birthday, Company pension scheme, Free private parking in company car park, Free lunch on Fridays.

After this apprenticeship

Full time role within the business

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

Paul.nightingale@junipertraining.co.uk

07395789959

The reference code for this apprenticeship is VAC1000274348.

Apply now

Closes in 10 days (Thursday 26 September at 11:59pm)

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Business Admin Apprenticeship - Support Assistant Dura Sport

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