Cleaning Hygiene Operative Apprentice (The Little Haven Hotel)

The Little Haven Hotel

ENGLAND, NE33 1LH

Closes in 4 days (Friday 20 September at 11:59pm)

Posted on 28 August 2024

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Summary

We are looking to appoint an enthusiastic and hard-working Cleaning Hygiene Operative to join our team. The ideal candidate will have experience in household management and cleaning and possess a keen eye for detail, ensuring that the hotel is cleaned and serviced to our exceptionally high standards in an allocated time.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

Training course
Cleaning hygiene operative (level 2)
Hours
Shift work between the hours of 9am - 9pm, Monday - Sunday

37 hours a week

Possible start date

Monday 23 September

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

As part of the housekeeping team our Housekeepers plays a vital role in ensuring our rooms and front of house areas look first class every day by delivering the highest standards of housekeeping and ensuring our guests receive the highest level of standards, so they come back time and time again.

Main duties/ responsibilities include, but are not restricted to

  • Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
  • Ensure all rooms are cared for and inspected according to standards
  • Protect equipment and make sure there are no inadequacies
  • Notify superiors on any damages, deficits, and disturbances
  • Deal with reasonable complaints/requests with professionalism and patience
  • Check stocking levels of all consumables and replace when appropriate
  • Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Where you’ll work

RIVER DRIVE

SOUTH SHIELDS

ENGLAND

NE33 1LH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DARLINGTON BOROUGH COUNCIL

Your training course

Cleaning hygiene operative (level 2)

Equal to GCSE

Course contents
  • Conduct tasks according to documented safe ways of working.
  • Select and use the most appropriate cleaning agent appropriate to different surface types.
  • Use and dispose of chemicals following COSHH regulations and apply safety data sheets and dilution rates.
  • Deal with routine and non-routine waste in line with organisation policies and environmental disposal legislation.
  • Prepare cleaning materials and machinery and check that all electrical equipment complies with PAT testing requirements.
  • Clean cleaning equipment and machinery after use.
  • Identify potential sources of infection and put controls in place.
  • Recognise the signs of infestation and report and monitor the problem according to local procedures.
  • Recognise and respond to rapid response clean requests.
  • Conduct scheduled and periodic cleaning, prioritising work where required.
  • Conduct cleaning and disinfection tasks.
  • Deliver housekeeping services including maintaining a clean storage environment, maintenance of equipment, stock control and rotation.
  • Take measures to ensure the security of cleaning equipment and materials, and premises.
  • Communicate with colleagues, clients, and other stakeholders professionally.
  • Use visual checks and objective auditing techniques to ensure that cleaning has been completed to contractual standards.
  • Identify and use correct methods for removal of contaminating material.
  • Comply with data protection legislation.
  • Use procedures for obtaining support.
  • Apply colour coding correctly to conduct cleaning safely and effectively.
  • Apply sustainable practices when carrying out duties.
  • Apply procedures for reporting shortages, incidents, accidents, and issues with delivering cleaning services.
  • Carry out and record different types of cleaning methods.
  • Use supplied data to plan cleaning tasks.
  • Engage with the audit and quality assurance process.
  • Use PPE and comply with the organisational uniform policy to maintain required levels of hygiene.
  • Conduct cleaning tasks to the appropriate hygiene standard to ensure infection prevention and control of the healthcare environment.
  • Disassemble and reassemble healthcare service user equipment in line with manufacturers’ instructions and National Standards of Healthcare Cleanliness.
  • Communicate with service users considering their possible emotional, mental health and physical issues.
  • Safely prepare an area for commercial cleaning.
  • Conduct cleaning tasks according to specialist commercial requirements.
  • Carry out routine cleans in line with client contract requirements.
  • Conduct tasks according to documented safe ways of working.
  • Select and use the most appropriate cleaning agent appropriate to different surface types.
  • Use and dispose of chemicals following COSHH regulations and apply safety data sheets and dilution rates.
  • Deal with routine and non-routine waste in line with organisation policies and environmental disposal legislation.
  • Prepare cleaning materials and machinery and check that all electrical equipment complies with PAT testing requirements.
  • Clean cleaning equipment and machinery after use.
  • Identify potential sources of infection and put controls in place.
  • Recognise the signs of infestation and report and monitor the problem according to local procedures.
  • Recognise and respond to rapid response clean requests.
  • Conduct scheduled and periodic cleaning, prioritising work where required.
  • Conduct cleaning and disinfection tasks.
  • Deliver housekeeping services including maintaining a clean storage environment, maintenance of equipment, stock control and rotation.
  • Take measures to ensure the security of cleaning equipment and materials, and premises.
  • Communicate with colleagues, clients, and other stakeholders professionally.
  • Use visual checks and objective auditing techniques to ensure that cleaning has been completed to contractual standards.
  • Identify and use correct methods for removal of contaminating material.
  • Comply with data protection legislation.
  • Use procedures for obtaining support.
  • Apply colour coding correctly to conduct cleaning safely and effectively.
  • Apply sustainable practices when carrying out duties.
  • Apply procedures for reporting shortages, incidents, accidents, and issues with delivering cleaning services.
  • Carry out and record different types of cleaning methods.
  • Use supplied data to plan cleaning tasks.
  • Engage with the audit and quality assurance process.
  • Use PPE and comply with the organisational uniform policy to maintain required levels of hygiene.

    • Your training plan

    You will be working alongside experienced colleagues and upon successful completion of your apprenticeship, will obtain:

    • Level 2 Cleaning Hygiene Operative Apprenticeship Standard

    Training will take place remotely to will learn the theory and practical elements of the course, gaining the knowledge and developing skills to complete the apprenticeship. Regular remote meetings will take place between the apprentice, employer and tutor. During the course will develop the knowledge, skills and behaviours to ensure these exceed the minimum requirements for the Cleaning Hygiene Operative Level 2 Apprenticeship Standard.

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 1 (G))
    • maths (grade 1 (G))

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience
    • Physical fitness

    Other requirements

    This apprenticeship will be delivered remotely with access to a computer and web cam essential, but the employer could assist with this. Travel to and from the employer, based at River Dr, South Shields,NE33 1LH

    About this company

    Little Haven Hotel, a beachfront retreat in South Shields, offers a range of conference suites and amenities to accommodate your business needs. Our modern, air-conditioned meeting spaces provide a tranquil setting for breakout rooms, conventions, conferences, training seminars, and board meetings. Listed as one of the best sea-side hotels in the country, with the Certificate of Excellence & Traveller's Choice Award from TripAdvisor, you can rest easy, your comfort is our profession. Situated in South Shields at the River Tyne's gateway, our hotel offers breath-taking views of the bustling Tyne and Little Haven beach!

    http://www.littlehavenhotel.com (opens in new tab)

    After this apprenticeship

    • Possible progression on to further training or into full time employment

    Ask a question

    The contact for this apprenticeship is:

    DARLINGTON BOROUGH COUNCIL

    Graham Curry

    graham.curry@darlington.gov.uk

    07949845325

    The reference code for this apprenticeship is VAC1000273562.

    Apply now

    Closes in 4 days (Friday 20 September at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.