Apprentice Administrator

Summary

As an apprentice administrator at PIPS you will be supporting the directors and business administrator in the day to day running of the business. You will be involved and help make decisions in exciting projects. This is an exciting opportunity for someone to join the team as we start to grow as a business and offer more services.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday – Friday 9am-5pm No weekends or shift work required.
37 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Communication management: Efficiently handling telephone calls and directing them appropriately. Responding to emails with professionalism and promptness. Ensuring email inboxes are tidy and emails filed correctly
Document Management: Handle, organize and store business documents maintaining high levels of organisation and confidentiality
Recruitment: Keeping job boards up to date, screening CV’s, liaising with hiring managers, scheduling interviews, obtaining documentation and requesting and obtaining references. Ensuring candidate/employee files are up to date and inline with the business policy

Where you’ll work

TBC - Loughborough Town Centre

LE11 1AB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ACCESS TRAINING (EAST MIDLANDS) LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprentices will be allocated a Trainer Assessor and training will be
planned and delivered in conjunction with the employer to meet
the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off-the-job
activities and training.
On the job and off the On-the-jobjob training will be delivered in the
workplace.

More training information

Level 3 apprenticeships.
Apprentices who have not achieved the equivalent of level 2 in
maths and English, must achieve these prior to end-point
assessment.

Requirements

Essential qualifications

GCSE in:

English (grade Grade 4/C or above)
Maths (grade Grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

The vacancy will involve working as a team and some lone working under their own autonomy Face to face in Loughborough (possible virtual dependant on date/time) Dress code is smart casual for interview – format will be questions to determine skill set, motivation and interest in role

About this company

At Parents in Partnership, we believe in supporting parents and carers to ensure that more children can remain within their birth families and the right support is given at the right time to ensure children feel loved and secure in their homes. Parents in Partnership uses a strengths-based approach to all assessments, support and advice given to parents, carers and professionals and utilises a multi-disciplinary approach to assessing need and supporting care. Using a Motivational Interviewing framework, we seek to assess and support parents focusing on their capacity and motivation to change. Using the multi-disciplinary team and network the family have around them we seek to support the needs identified to effect change. Our vision is to support more children to remain within their birth families by providing the right support to meet the identified needs. We can provide assessment and support both in the family home and in other settings, addressing needs such as domestic abuse, mental health and parenting capacity. We offer consultancy and training to Local Authorities, Education settings and other organisations as required to support their safeguarding delivery.

https://parentsinpartnership.co.uk/ (opens in new tab)

After this apprenticeship

Develop further within the organisation, business admin/accounts.

Ask a question

The contact for this apprenticeship is:

ACCESS TRAINING (EAST MIDLANDS) LTD

Chloe Burton

chloe.burton@atem.co.uk

The reference code for this apprenticeship is VAC1000271801.

Apply now

Closes in 11 days (Monday 30 September at 11:59pm)

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