Medical Receptionist Apprenticeship
STOCKWELL ROAD SURGERY
KNARESBOROUGH, HG5 0JY
Closes in 11 days (Monday 30 September at 11:59pm)
Posted on 14 August 2024
Contents
Summary
VQ Solutions is seeking a personable and empathetic individual to join the team at Stockwell Surgery, a well-established medical practice in Knaresborough, as a Medical Receptionist. In this role, you will be responsible for delivering exceptional customer service to patients and providing comprehensive support to The Practice team.
- Annual wage
- £14,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday on a shift rota with hours between 08.00 and 18.00. Exact shifts to be confirmed. There is flexibility with the start date, the employer is keen to find the most suitable candidate.
37 hours a week
- Possible start date
-
Wednesday 16 October
- Duration
-
1 Year 1 Month
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Reception duties include handling telephone and face to face queries
- Booking appointments for patients via the telephone or face to face
- Handling completed repeat prescriptions when required
- To have a thorough knowledge of all Practice procedures and work in accordance with written protocols
- Registering new patients
- Actioning tasks on SystmOne
- Maintaining accurate patient records
- Register patients for appointments and prescriptions
- GP Registration links - deductions and amendments
Where you’ll work
21 STOCKWELL ROAD
KNARESBOROUGH
HG5 0JY
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
VQ SOLUTIONS LTD
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
- You will work towards an Advanced level 3 Business Administration apprenticeship qualification, delivered by VQ Solutions
- You will have a dedicated VQ mentor and will also be supported internally by your manager
- During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews
- All apprenticeship work will be completed during working hours
Requirements
Essential qualifications
GCSE in:
- Maths and English (grade Minimum C/4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
- Empathetic
- Ability to prioritise
Other requirements
The employer has asked that providers do not contact them with CVs or other unsolicited correspondence. Any unwanted contact may be reported to the ESFA
About this company
We are a 4 partner GP practice based in the heart of the historic market town of Knaresborough. We pride ourselves on team work and are fortunate to have new directly bookable services including physio and pharmacist appointments that you can arrange without speaking with a GP. Our reception team is here to help signpost you to the most appropriate service. Please give them as much information as possible so they can help you. All these additional roles work closely with and receive advice from the GPs. We are also promoting the new consultation form which you can upload pictures to - you will receive a response to these within 48 hours. Otherwise use the navigation buttons on the left to visit specific pages or read our practice brochure online.
After this apprenticeship
The majority of our apprentices are offered full-time employment upon the successful completion of their apprenticeship. Previous apprentices at surgeries have progressed to be Assistant Practice Managers, trainee Phlebotomists and trainee Nurses.
Ask a question
The contact for this apprenticeship is:
VQ SOLUTIONS LTD
Recruitment Team
recruitment@vqsolutions.co.uk
01423 740 006
The reference code for this apprenticeship is VAC1000271121.
Apply now
Closes in 11 days (Monday 30 September at 11:59pm)
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