Business Administrator Apprentice (Talent and Performance Team)

Summary

This is an incredible opportunity to develop your career in the world of People and Talent, meeting and working with some fascinating and inspiring people in a high-speed environment. Your role will be key to supporting the development of internal talent and shaping the future teams across the whole organisation.

Annual wage: £18,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday Between 8.30am and 5.30pm 30-minutes to 1-hour lunch break.
37 hours a week
Possible start date: Tuesday 1 October
Duration: 1 Year 6 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Our organisation is on a rapid growth journey both through external recruitment and acquisitions so your role will be key to supporting the development of internal talent and shaping the future teams across the whole organisation.

As Performance Team Apprentice Administrator, you will be an integral part of the Performance Team, responsible for providing high quality administration services which support the delivery and management of all Performance related activities, including system and administrative reporting, data input and overseeing all data within our performance tracking systems. Collaboration and involvement in projects across the People and Performance team will also be an integral part of the role, working closely with and supporting the Heads of Technical and Professional Development.

You’ll also get the opportunity to work closely with our wider People and organisation to support our teams to develop the best talent – monitoring all training requests and talent management activity and assisting with analysis of data to ensure that as an organisation we are focussing in the right areas.

Our ideal candidate will be a pro-active, dynamic individual who is not afraid to challenge the norm.

Administer Talent and Performance activity within the HR and internal IT systems
Develop process documents and supporting templates for Talent and Performance activities
Support with Talent and Performance team day to day activity, including data entry, account updates and reports, collating information and creating reports
Administer Training Request process
Deliver high quality, accurate documentation such as funding approval letters, demonstrating exceptional attention to detail and taking steps to ensuring the accuracy of the information included
Provide first line advice to employees and people managers with appropriate reference to our policies and processes, taking an outcome focussed approach in line with our commitment to ESaaS
Build outstanding relationships with employees, line manager and the Node4 People and Talent and Performance team to ensure an exceptional service to all internal and external stakeholders
Learner Management Systems administration support
Contribute high quality data to reporting requirements
Identify and lead improvements to administrative processes which improve the employee and line manager experience including use of self-serve or automation technologies
Provide administration support to the Talent and Performance teams
Provide Reception cover and front of house duties as required
Contribute to the successful delivery of projects across the People & Performance department
Continuously develop own expertise, knowledge and experience through team working and deep understanding of the organisation and its systems
Proactively develop self to become the go to contact for all Talent and Performance administration enquiries

Where you’ll work

Unit 1a-1b Millennium Way

Pride Park

Derby

Derbyshire

DE24 8HZ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ 3 Business Admin qualification which will help start your career and give you an insight into the business processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7
You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours

Requirements

Essential qualifications

GCSE in:

English, maths and 3 other subjects (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Problem solving skills
Analytical skills
Planning & diary management
MS package proficient
Collaborative working skills
Build successful relationships
Develop strong partnerships
Keen eye for detail
Professional conduct

Other requirements

It is important that you have a genuine interest in working within learning and development, and also a desire to work in this industry. Other benefits: • Private Medical Insurance or Company Paid Health Cash Plan • Employee Assistance Program • 25 days holidays plus your birthday off • Option to purchase additional holiday (up to 5 days) • Company Pension Scheme • Life Assurance x 4 • A diverse workforce • Employee investment with Node4 training Academy

About this company

TRUSTED EXPERTISE IN INFORMATION TECHNOLOGY We were geeks before it was cool. Back in 2004, we launched our business with three team members from our Derby office with a simple aim – deliver powerful technology and IT solutions to customers with exceptional service. Years later, our workforce has vastly expanded and we’ve opened new sites and data centres all over the country. Our expertise in technology has seen our portfolio of solutions evolve for organisations of all shapes and sizes, but even with our progress, expansion and growth, we’re proud to have stuck by our principles – providing our customers with the tools to make change happen across the world. BRINGING YOU CHANGE THAT MATTERS What we do is bigger than simply providing IT solutions. Partnering with us leaves you free to concentrate on the more important task at hand – your business. Transparency is core to our vision, and we will always be 100% honest with you, no hidden upsells or unnecessary delays, so you can operate safe in the knowledge that your IT is in the hands of a team at the forefront of technology who want to deliver for you. We strive to provide you with solutions that will better your business – that means more efficiency, more scalability and more ambition, delivered by people that are passionate about what they do.

https://node4.co.uk/ (opens in new tab)

After this apprenticeship

On successful completion of the apprenticeship the right candidate will have the opportunity to move into a full-time position.

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Heather Duffield

heather@dbc-training.co.uk

07375919487

The reference code for this apprenticeship is VAC1000271035.

Apply now

Closes tomorrow (Friday 20 September at 11:59pm)

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