Business Admin Apprenticeship Level 3

Summary

Training to be provided across all aspects of a thriving family run business where you will learn a vast array of skills and knowledge due to all employees taking on various tasks and skill sets. You will take on a wide array of admin roles alongside learning and taking part in the daily processing of sales.

Annual wage: £12,313.60 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Thursday 9.00am - 5.00pm and Friday 9.00am - 4.30pm. May include weekends.
37 hours a week
Possible start date: Thursday 10 October
Duration: 1 Year 6 Months
Positions available: 3

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering emails and messages
Using online selling platforms
Using stock managements systems
Stock control
Merchandising
Selecting
Packing
Using postal/courier sites
Social media
Adding to and managing spreadsheets
Filing

Where you’ll work

Contact Left Ltd

62 Stephenson Way

Formby Business Park

Formby

L37 8EG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOUTHPORT COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Diploma for Business Administrators
Institute for Apprenticeships (IFA) certificate
Level 2 Functional Skills in maths and English if appropriate
Training will be held at Contact Left Limited and take place in monthly blocks

Requirements

Desirable qualifications

GCSE or equivalent in:

English Language (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Team working
Initiative

About this company

Contact Left is a military and outdoor business. We provide equipment and goods to the forces, members of the public and manufacturers through the UK and worldwide via our various online platforms.

http://www.contactleft.co.uk (opens in new tab)

After this apprenticeship

To move on to a role within the business
Go on to continue studying a higher level apprenticeship

Ask a question

The contact for this apprenticeship is:

CONTACT LEFT LIMITED

Claire

claire@contactleft.co.uk

01704831717

The reference code for this apprenticeship is VAC1000269451.

Apply now

Closes in 10 days (Monday 30 September at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents