HR Support Apprenticeship

Summary

This is a fantastic opportunity for candidates in and around Newark to become a qualified HR support through working for a leading specialist construction company, J. Reddington Ltd., part of the JRL Group. You will assist in managing personnel matters for our operations in Newark.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course

HR support (level 3)

Hours

Monday to Friday 7.30am to 4.00pm, times may vary depending on project; we normally work 42.50 hours per week, but times will be adjusted for apprentices younger than 18

40 hours a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

10

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Understanding the structure of the organisation; the products and services it delivers; the external market and sector within which it operates; where their role fits in the organisation; the ‘Values’ by which it operates and how these apply to their role
Basic understanding of HR in their sector and any unique features. Good understanding of HR legislation and the HR Policy framework of the organisation. Sound understanding of the HR Policies that are relevant to their role. Knows where to find expert advice
Understanding the role and focus of HR within the organisation; its business plan / priorities and how these apply to their role
Understanding the systems, tools and processes used in the role, together with the standards to be met, including the core HR systems used by the organisation
Delivering excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Building managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Using agreed systems and processes to deliver service to customers. Taking the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Planning and organising their work, often without direct supervision, to meet commitments and KPIs
Using sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Taking ownership through to resolution, escalating complex situations as appropriate
Dealing effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapting their style to their audience. Building trust and sound relationships with customers. Handling conflict and sensitive HR situations professionally and confidentially
Consistently supporting colleagues /collaborating within the team and HR to achieve results. Building/maintaining strong working relationships with others in the team and across HR where necessary
Identifying opportunities to improve HR performance and service; acting on them within the authority of their role
Supporting implementation of HR changes/projects with the business
Maintaining required HR records as part of services delivered. Preparing reports and management information from HR data, with interpretation as required
Keeping up to date with business changes and HR legal/policy/process changes relevant to their role
Seeking feedback and acts on it to improve their performance and overall capability
Truthful, sincere and trustworthy in their actions. Showing integrity by doing the right thing. Maintaining appropriate confidentiality at all times. Having the courage to challenge when appropriate
Adapting positively to changing work priorities and patterns when new tasks need to be done or requirements change
Displaying energy and enthusiasm in the way they go about their role, dealing positively with setbacks when they occur. Staying positive under pressure
Other Ad Hoc Admin duties

Where you’ll work

JRL Caledonian Modular
Carlton Works, Ossington Road
Carlton-On-Trent
Newark
NG23 6NT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WEST NOTTINGHAMSHIRE COLLEGE

Your training course

HR support (level 3)

Equal to A level

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3 Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Non judgemental
Patience

About this company

The JRL Group encompasses 35+ divisions delivering bespoke solutions for the most complex construction projects. We offer managed integrated construction solutions, with an annual turnover in excess of over £600m. Our portfolio of exciting projects include the Landmark Pinnacle, refurbishment of Regents Crescent and Royal Mint Gardens. We take pride in our diverse, flexible and skilled workforce, giving our people opportunities and confidence to innovate and succeed.

After this apprenticeship

Becoming a qualified HR professional

Ask a question

The contact for this apprenticeship is:

J. Reddington LTD

Urte Sonnenberg

urte.sonnenberg@jrlgroup.co.uk

+442089537800

The reference code for this apprenticeship is VAC1000269444.

Apply now

Closes in 2 days (Friday 25 April 2025 at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents